资源描述：
《team diversity 团队多样性 写手 试写》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、IntroductionInafunctionalteamwhichhasagreatknowledgeandexperiencediversity(ZhaoHui-qun,2010)amongteammembers,howtohandlethecontradictionproducedbyteamdiversityeffectivelyplaysanimportantpartindailymanagement.Accordingtothecase,thisessaywillstartwithaanalysisofthemaindiversityissueint
2、heteam,thenitwillgivesomeadvicesforRachelandDoreeninallusiontotheproblemthecasementioned.Followingthis,itwillputforwardsomepreventivemeasuresagainsttheoccurrenceofthesituation.ThemaindiversityissueintheteamThecaseshowsthatthereisaknowledgeandexperiencediversityexistsinthisteam,andthe
3、mainissueisthatmembershaveapatchyunderstandingofwhateveryone’sfunctionis,inotherwords,howthiskindofdiversityworks.ActionsshouldbetakenRachelandDoreen’sdivergencyshouldbesolvedfrombothsides.AsforRachel,firstlysheshouldbetoldthatDoreen’sbehaviorwasentirelyinappropriateandsomemeasureswi
4、llbetakenagainstthiskindofdemeanor.ThenmakeRachelhavealookatsomeinformationaboutDoreen’soutstandingachievementsandfiguresonherperformancetohaveRachelknowthatDoreenisaseniorwhodeservesherrespectandemulation.Ontheotherhand,duetoDoreen’sstrongpersonalityandherstatusinthebusiness,arelaxa
5、tivechatwithDoreenwouldbesuitable,keepingawayfromthedetailsRacheltold,justmakingherknowRachel’smeritandtheconsequencesofunderminingproduct’sinformationinfrontofthecustomers.PreventivemeasuresActionsabovejuststayonthesurface,underlyingcausesmustbeeliminatedsothatthesamesituationwillno
6、thappenagain.Sopreventivemeasuresasfollowsshouldbeputontheagenda:tostartwith,contradictionalwaysoccursduetoalackofcommunication.Soanypossiblemeansshouldbetriedtoprovideteammembersopportunitiesforairingviews,suggestions,orevenobjections.Forinstance,holdmoremeetings,establishanonlineco
7、mplaintboardforthemtospeaktheirbosomfreely.Second,setupathoroughevaluationsystem,includingclientrelation,individualachievements,andpeerreviewevaluation,anddisclosetheassessmentresulteveryweek.Thissystemcanletteammembersknoweachotherbetter,andturndiscordintobenigncompetition.Third,res
8、trictanaccur
