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1、strategy+businessTeaandEmpathywithDanielGolemanbyLawrenceM.Fisherfromstrategy+businessissue52,Autumn2008reprintnumber08308ReprintTheauthorofEmotionalIntelligencesaysbusinessleaderswillneedgreaterinterpersonalawarenessinaneraofcorporatetransparency.featuresTeaandEmpathy
2、thecreativemindwithDanielGolemanbyLawrenceM.Fisher1featuresthecreativemind2PhotographsbyStevenEdsonLawrenceM.Fisher(larryfisher1@mac.com)isaprincipalwithKraemerFisherLLC,aSanFrancisco–basedconsultancytothelifesci-encesindustry.Acontributingeditortostrategy+business,hec
3、overedtechnologyfortheNewYorkTimesfor15years.Corporatecarnivoresoncestrodetheearth.butyou’reshootingyourselfinthefoot.”featuresTheyweretoughbosseswithsobriquetslike“ChainsawGolemanfirstmadethispointinhisbestsellerAl”(Dunlap),“NeutronJack”(Welch),and“IrvtheEmotionalInte
4、lligence:WhyItCanMatterMoreThanLiquidator”(IrwinJacobs).Thoughnotextinct,theIQ,whichwaspublishedin1995(byBantamBooks)predatorychiefexecutivehasbeentamedsomewhatinandimmediatelyattractedglobalpresscoverage.Itwentthecreativemindthelastfewyears.Eventhehardest-edgedmanager
5、sontosellmorethan5millioncopiesin33languagesmusttypicallysubmitto360-degreeappraisals,basedand50countries.Perhapsitwasthesubtitle,whichoninterviewswiththeircolleaguesanddirectreports,evokedthewidespreadbeliefthatbeing“booksmart”thatquantifytheiremotionalcompetenceandas
6、sessalonedoesn’tguaranteewealth,fame,authority,influ-theirskillatdealingwithpeople.Moresignificantly,ence,oranyotherformofcareersuccess;peoplealsoleadersassociatedwithsuccessfulcompaniesthesedaysneedemotionalcontroltorisetothetop.Goleman’sele-areknownfortheirabilitytob
7、einclusive,responsive,gantprosehelpedmakehisbookpopular.Sodidtheunflappable,and—frankly—mature.Inshort,inbook’simplicitsensitivitytothestrugglefacingmanytheexecutivesuite,meanandaggressivebehaviorisindividualsintheirmiddleyears:toovercometheirownnolongerseenasapersonal
8、itytraitthatpaysoff.narcissistimpulsesandtakeonthetwinchallengesofIfanyonedeservescreditforbringingaboutthisraisingfa