资源描述：
《HBR-Building Resilience》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。
1、HBR2011AprilIssueBuildingResilienceByMartinE.P.SeligmanDouglasandWalter,twoUniversityofPennsylvaniaMBAgraduates,werelaidoffbytheirWallStreetcompanies18monthsago.Bothwentintoatailspin:Theyweresad,listless,indecisive,andanxiousaboutthefuture.ForDouglas,themoodwastransient.Aftertwoweeks
2、hetoldhimself,“It’snotyou;it’stheeconomygoingthroughabadpatch.I’mgoodatwhatIdo,andtherewillbeamarketformyskills.”HeupdatedhisrésuméandsentittoadozenNewYorkfirms,allofwhichrejectedhim.HethentriedsixcompaniesinhisOhiohometownandeventuallylandedaposition.Walter,bycontrast,spiraledintoho
3、pelessness:“IgotfiredbecauseIcan’tperformunderpressure,”hethought.“I’mnotcutoutforfinance.Theeconomywilltakeyearstorecover.”Evenasthemarketimproved,hedidn’tlookforanotherjob;heendedupmovingbackinwithhisparents.DouglasandWalter(actuallycompositesbasedoninterviewees)standatoppositeends
4、ofthecontinuumofreactionstofailure.TheDouglasesoftheworldbouncebackafterabriefperiodofmalaise;withinayearthey’vegrownbecauseoftheexperience.TheWaltersgofromsadnesstodepressiontoaparalyzingfearofthefuture.Yetfailureisanearlyinevitablepartofwork;andalongwithdashedromance,itisoneoflife’
5、smostcommontraumas.PeoplelikeWalterarealmostcertaintofindtheircareersstymied,andcompaniesfullofsuchemployeesaredoomedinhardtimes.ItispeoplelikeDouglaswhorisetothetop,andwhomorganizationsmustrecruitandretaininordertosucceed.ButhowcanyoutellwhoisaWalterandwhoisaDouglas?AndcanWaltersbec
6、omeDouglases?Canresiliencebemeasuredandtaught?Thirtyyearsofscientificresearchhasputtheanswerstothesequestionswithinourreach.Wehavelearnednotonlyhowtodistinguishthosewhowillgrowafterfailurefromthosewhowillcollapse,butalsohowtobuildtheskillsofpeopleinthelattercategory.Ihaveworkedwithco
7、lleaguesfromaroundtheworldtodevelopaprogramforteachingresilience.Itisnowbeingtestedinanorganizationof1.1millionpeoplewheretraumaismorecommonandmoreseverethaninanycorporatesetting:theU.S.Army.Itsmembersmaystrugglewithdepressionandpost-traumaticstressdisorder(PTSD),butthousandsofthemal
8、soexperience
