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1、StumblingBlocksinInterculturalCommunication1.Whyisitthatcontactwithpersonsfromotherculturesissooftenfrustratingandfraughtwithmisunderstanding?Goodintentions,theuseofwhatoneconsiderstobeafriendlyapproachandeventhepossibilityofmutualbenefitsdon'tseemtobesuffi
2、cienttoensuresuccess-tomanypeople'ssurprise.Sometimesrejectionoccursjustbecausethegrouptowhichapersonbelongsis"different."It'sappropriateatthistimeofmajorchangesintheinternationalscenetotakealookatsomeofthereasonsforthedisappointingresultsofattemptsatcommun
3、ication.Theyareactuallystumblingblocksininterculturalcommunication.2.AssumptionofsimilaritiesOneanswertothequestionofwhymisunderstandingorrejectionhappensmightbethatmanyofusnaivetyassumetherearesufficientsimilaritiesamongpeoplesoftheworldtoenableustosuccess
4、fullyexchangeinformationorfeelings,solveproblemsofmutualconcerns,cementbusinessrelationships,orjustmakethekindofimpressionwewishtomake.Thetendencyforallpeopletoreproduce,groupintofamiliesorsocieties,developalanguage,andadapttotheirenvironmentisparticularlyd
5、eceivingbecauseitleadstotheexpectationthattheformsofthesebehaviorsandtheattitudesandvaluessurroundingthemwillalsobesimilar.It'scomfortingtobelievethat"peoplearepeople"and"deepdownwe'reallalike,"butadeterminedsearchforproofofthisleadstodisappointment.3.Promi
6、singarethecross-culturalstudiesseekingtosupportDarwin'stheorythatfacialexpressionsareuniversalandresearchersfoundthattheparticularvisiblepatternontheface,thecombinationofmusclescontractedforanger,fear,surprise,sadness,disgust,andhappinessisthesameforallmemb
7、ersofourspecies,butthisseemshelpfuluntilitisrealizedthataperson’sculturalupbringingdetermineswhetherornotthatemotionwillbedisplayedorsuppressed,aswellasonwhichoccasionsandtowhatdegree.Thesituationsthatbringabouttheemotionalfeelingalsodifferfromculturetocult
8、ure,forexample,thedeathofalovedonemaybeacauseforjoy,sorrow,orsomeotheremotion,dependingupontheacceptedculturalbelief.1.Sincethereseemstobenouniversalsof“humannature”thatcanbeusedasabasisforautomaticund