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1、JackWelchwithSuzyWelchWINNINGTothethousandsofmenandwomenwhocaredenoughaboutbusinesstoraisetheirhandsTheauthors’profitsfromthisbookarebeingdonatedtocharity.CONTENTSINTRODUCTION“EveryDay,ThereIsaNewQuestion”1UNDERNEATHITALL1.MISSIONANDVALUESSoMuchHotAirAboutSomethingSoReal13
2、2.CANDORTheBiggestDirtyLittleSecretinBusiness253.DIFFERENTIATIONCruelandDarwinian?TryFairandEffective374.VOICEANDDIGNITYEveryBrainintheGame53—v—CONTENTSYOURCOMPANY5.LEADERSHIPIt’sNotJustAboutYou616.HIRINGWhatWinnersAreMadeOf817.PEOPLEMANAGEMENTYou’veGottheRightPlayers.Now
3、What?978.PARTINGWAYSLettingGoIsHardtoDo1199.CHANGEMountainsDoMove13310.CRISISMANAGEMENTFromOh-God-NotoYes-We’re-Fine147YOURCOMPETITION11.STRATEGYIt’sAllintheSauce16512.BUDGETINGReinventingtheRitual18913.ORGANICGROWTHSoYouWanttoStartSomethingNew20514.MERGERSANDACQUISITIONS
4、DealHeatandOtherDeadlySins21715.SIXSIGMABetterThanaTriptotheDentist245—vi—CONTENTSYOURCAREER16.THERIGHTJOBFindItandYou’llNeverReallyWorkAgain25517.GETTINGPROMOTEDSorry,NoShortcuts27718.HARDSPOTSThatDamnBoss29919.WORK-LIFEBALANCEEverythingYouAlwaysWantedtoKnowAboutHavingIt
5、All(ButWereAfraidtoHear)313TYINGUPLOOSEENDS20.HERE,THERE,ANDEVERYWHERETheQuestionsThatAlmostGotAway339Acknowledgments360Index363AbouttheAuthorOtherBooksbyJackWelchCreditsCoverCopyrightAboutthePublisher—vii—Introduction“EVERYDAY,THEREISANEWQUESTION”FTERIFINISHEDmyautobiogr
6、aphy—afunbutcrazilyAintensegrindthatIwedgedintothecornersofmyrealjobatthetime—IsworeI’dneverwriteanotherbookagain.ButIguessIdid.Myexcuse,ifthereisone,isthatIdidn’tactuallycomeupwiththeideaforthisbook.Itwasgiventome.Itwasaretirementpresent,ifyouwill,fromthetensofthou-sands
7、ofterrificpeopleIhavemetsinceIleftGE—theenergized,curious,gutsy,andambitiousmenandwomenwhohavelovedbusinessenoughtoaskmeeverypossiblequestionyoucouldimagine.Inordertoanswerthem,allIhadtodowasfigureoutwhatIknew,sortitout,codifyit,andborrowtheirstories—andthisbookwasoffandrun
8、ning.ThequestionsI’mreferringtofirststartedduringthepromo-tionaltourformyautobiographyinlate2001a