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1、McGraw-Hill/IrwinCopyright©2010byTheMcGraw-HillCompanies,Inc.Allrightsreserved.Chapter1IntroductiontoHumanResourceManagement andtheEnvironmentIntroductionHRMischargedwithprogramsconcernedwithpeopleGettingeverymanagerinvolvedEffectiveuseofpeopleAchiev
2、ingindividual&organizationalgoalsHRMActivitiesEEOcomplianceHRplanningTraining,developmentJobanalysisLaborrelationsPerformanceevaluation,compensationSafety,health,wellnessRecruitment,selection,motivation,orientationHRMOrientationActionPeopleFutureGlob
3、alABriefHistoryofHRMMasons,carpenters,leatherworkers,othercraftspeopleEnglish GuildsChangingworkconditionsand socialpatternsIndustrial RevolutionScientificmanagement,welfarework,industrialpsychologyWorldWarsABriefHistoryofHRMScienceHarmonyMaximumoutp
4、utCooperationScientific Management(FrederickTaylor)ABriefHistoryofHRMTheworkerIndustrialPsychologyIndividualdifferencesMaximumwellbeingABriefHistoryofHRMPersonneldepartmentswerecreatedtodealwith:DrasticchangesintechnologyOrganizationalgrowthTheriseof
5、unionsGovernmentinterventionEmployee-managementconflictABriefHistoryofHRMTheHawthornestudies(1924to1933):Determinetheeffectof illuminationonworkersandoutputPointedouttheimportanceofsocial interactiononoutputandsatisfactionUntilthe1960s,thepersonnelfu
6、nctionwasconcernedonlywithblue-collaremployeesFiling,housekeeping,socialworker,firefighter, diffuserofuniontroubleStrategicImportanceofHRMToday,HRMplaysamajorrolein:Clarifyingthefirm’shumanresourceproblemsDevelopingsolutionsforthemStrategicHRMdiffers
7、fromtraditionalHRMTraditionalarrangements…responsibilityformanaginghumanresourceslieswithspecialistsStrategicapproach…peoplemanagementrestswithanyonewhoisindirectcontactwithworkersorlinemanagersStrategicImportanceofHRMTraditionalHRMStrategicHRMRespon
8、sibilityforhumanresourcesSpecialistsLinemanagersObjectiveBetterperformanceImprovedunderstandinganduseofhumanassetsRoleofHRMRespondtoneedsLead,inspire,understandTimefocusShort-termresultsShort,intermediate,longtermControlRules,policies,positionpowerFl
