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ID:39765464
大小:429.07 KB
页数:37页
时间:2019-07-11
《Flowchart-basic tools for process improvement》由会员上传分享,免费在线阅读,更多相关内容在学术论文-天天文库。
1、BasicToolsforProcessImprovementModule6FLOWCHARTFLOWCHART1BasicToolsforProcessImprovementWhatisaFlowchart?AFlowchartisadiagramthatusesgraphicsymbolstodepictthenatureandflowofthestepsinaprocess(Viewgraph1).Anothernameforthistoolis"flowdiagram."WhenshouldteamsuseFlowcharts?Atthebeginningof
2、yourprocessimprovementefforts,anas-isFlowcharthelpsyourteamandothersinvolvedintheprocesstounderstandhowitcurrentlyworks.Theteammayfindithelpfultocomparethisas-isFlowchartwithadiagramofthewaytheprocessissupposedtowork.Later,theteamwilldevelopaFlowchartofthemodifiedprocess—again,torecordh
3、owitactuallyfunctions.Atsomepoint,yourteammaywanttocreateanidealFlowcharttoshowhowyouwouldultimatelyliketheprocesstobeperformed.AmongthebenefitsofusingFlowcharts(Viewgraph2)arethatthey!Promoteunderstandingofaprocessbyexplainingthestepspictorially.Peoplemayhavedifferingideasabouthowaproc
4、essworks.AFlowchartcanhelpyougainagreementaboutthesequenceofsteps.Flowchartspromoteunderstandinginawaythatwrittenprocedurescannotdo.OnegoodFlowchartcanreplacepagesofwords.!Provideatoolfortrainingemployees.Becauseofthewaytheyvisuallylayoutthesequenceofprocesssteps,Flowchartscanbeveryhelp
5、fulintrainingemployeestoperformtheprocessaccordingtostandardizedprocedures.!Identifyproblemareasandopportunitiesforprocessimprovement.Onceyoubreakdowntheprocessstepsanddiagramthem,problemareasbecomemorevisible.Itiseasytospotopportunitiesforsimplifyingandrefiningyourprocessbyanalyzingdec
6、isionpoints,redundantsteps,andreworkloops.!Depictcustomer-supplierrelationships,helpingtheprocessworkerstounderstandwhotheircustomersare,andhowtheymaysometimesactassuppliersandsometimesascustomersinrelationtootherpeople.Somepracticalapplicationsforflowchartingare:Thestepsintroubleshooti
7、ngabrokenturbineTheprocessusedtofightaclassBRAVOfireHowtocleanaberthingcompartmentTheprocessusedforgettingtheshipunderway2FLOWCHARTBasicToolsforProcessImprovementWhatIsaFlowchart?Adiagramthatusesgraphicsymbolstodepictthenatureandflowofthestepsinaprocess.FLOWCHARTVIEWGRAPH1Benef
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