business process improvement methodologies

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1、Forprocessimprovementarticles,checklistsandforms,visitTheProcessImprovementMethodBusinessProcessImprovementMethodologyforGRAHAMPROCESSMAPPINGSOFTWARETM"HelpingMankindOrganize"TheBenGrahamCorporation6600SouthTroyFrederickRoadTippCity,Ohio45371Tel937.667.1032&800.628.9558Fax93

2、7.667.8690ben.graham@worksimp.comwww.worksimp.comwww.processchart.comBusinessProcessImprovementMethodologyforGRAHAMPROCESSCHARTINGSOFTWAREAnIntroductiontoWorkSimplificationTheBenGrahamCorporation©Copyright1999,TheBenGrahamCorporationTheBenGrahamCorporation6600SouthTroyFreder

3、ickRoadTippCity,Ohio45371Tel937-667-1032&800-628-9558Fax937-667-8690graham@worksimp.comwww.worksimp.comContentsIntroduction.........................................................................................................5HowtoGathertheFacts...........................

4、..........................................................7BasicFactGatheringGuidelines.....................................................................7Walkthepaththateachprocessfollows-withaclipboardinhand..........7Observe&interview....................................

5、..............................................7Documentthefacts...................................................................................8WhyareWeGatheringFacts?........................................................................8HowtoInitiateFactGathering......

6、...................................................................9PublicAnnouncement...............................................................................9CommonSenseProtocol..............................................................................10WheretoGet

7、theFacts...........................................................................10IntroductiontotheEmployeeattheWorkplace......................................10Respect...................................................................................................11Rec

8、ordingTechnique............................................................