A-Level Business---商务研究关键考点Key Terms

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1、KeyTerms直接考定义、定义加content、只考相关contentConsumerproducts1消费品Capitalandintermediategoods1资本物品/中间物品Addedvalue12014附加值Entrepreneur2企业家Socialenterprise32015社会企业Primarysector62015第一产业Secondarysector6第二产业Tertiarysector6第三产业Privatesector7私人部门/私营企业Publicsector72015公共部门Privatisation8私有化Interna

2、lgrowth152015内部成长Externalgrowth15外部成长Corporateaim20公司宗旨Corporateobjectives202015公司经营目标Missionstatement20实名陈述Divisional/Departmentalobjectives20分部门目标Strategies20策略Managementbyobjectives21目标管理Ethics222014企业道德规范Ethicalcode222014企业道德章程Stakeholder252015利益相关者Stakeholderconcept25Corporat

3、esocialresponsibility(CSR)2720152014企业社会责任Socialaudit28社会责任审核Informationtechnology33IT信息技术ComputerAidedDesign(CAD)33计算机辅助设计ComputerAidedManufacturing(CAM)33计算机辅助制造Environmentalaudit34环境审核Pressuregroup34环境压力团体（环保组织）Economicgrowth38经济增长GrossDomesticProduct(GDP)38国内生产总值Businesscycle3

4、8经济周期/商业周期Recession38经济衰退Incomeelasticityofdemand38收入需求弹性Inflation382014通货膨胀Unemployment38失业Cyclicalunemployment38周期性失业Structuralunemployment38结构性失业Frictionalunemployment38摩擦性失业Fiscalpolicy39财政政策Monetarypolicy39货币政策Exchangerate40汇率Exchangerateappreciation40汇率升值Exchangeratedeprecia

5、tion40汇率贬值Manager442015经理Leadership452015领导力Worker’srepresentative45工人代表Leadershipstyle462014领袖风格Autocraticleadership46专制型领导Laissez-faireleadership46放任式领导Democraticleadership46民主式领导TheoryXmanagers462014X理论型管理者TheoryYmanagers462014Y理论型管理者Informalleadership47非正式性领导Emotionalintellige

6、nce(EI)472015情商Motivation492014动机Self-actualisation50自我实现Jobenrichment51职务丰富化（深度）Hygienefactors51Motivatingfacors(motivators)51激发因素Valence51Expectancy51期望Instrumentality51Hourlywagerate52计时工资Piecerate52计件工资Salary52薪资Commission52销售提成Performance-relatedpay52绩效工资Profitsharing52利润分成Jo

7、brotation53轮岗Jobenlargement53职务扩大化（广度）Jobenrichment53职务丰富化（深度）Jobredesign53职务再设计Qualitycircles53工人互助会/小组Workerparticipation53工作参与Teamworking532014团队化工作HumanResourceManagement5520152014人力资源管理HardHRM55SoftHRM55Workforceplanning5620152014劳动力使用规划Workforceaudit56劳动力审查/考核Recruitment5720

8、15招聘Jobdescription57职位描述Personspe