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1、Thisisdedicated,onceagain,toourreaders.Thetrueworkofbalanceinourlivesistocreatepleasureandmeaningforourselvesandotherswhilepursuingjustice,freedom,andmercyforall.ForBedford/St.Martin’sExecutiveEditor:ErikaGutierrezDevelopmentalEditor:KarenSchultzMooreA
2、ssociateEditor:AdaFungProductionAssociates:SarahUlicny,SamuelJonesMarketingManager:AdriennePetsickTextDesign:BooksByDesign,Inc.ProjectManagement:BooksByDesign,Inc.CoverDesign:DonnaL.DennisonCoverArt:FrankStella,Tahkt-I-SulaymanVariationII©2009FrankStel
3、la/ArtistRightsSociety(ARS),NewYork.Composition:BooksByDesign,Inc.PrintingandBinding:RRDonnelley&SonsCompanyPresident:JoanE.FeinbergEditorialDirector:DeniseB.WydraDirectorofDevelopment:EricaT.AppelDirectorofMarketing:KarenR.SoeltzDirectorofEditing,Desi
4、gn,andProduction:MarciaCohenAssistantDirectorofEditing,Design,andProduction:EliseS.KaiserManager,PublishingServices:EmilyBerlethLibraryofCongressControlNumber:2009928646Copyright©2010,2007,2004byBedford/St.Martin’sAllrightsreserved.Nopartofthisbookmayb
5、ereproduced,storedinaretrievalsystem,ortransmittedinanyformorbyanymeans,electronic,mechanical,photocopying,recording,orotherwise,exceptasmaybeexpresslypermittedbytheapplicablecopyrightstatutesorinwritingbythePublisher.ManufacturedintheUnitedStatesofAme
6、rica.432109fedcbaForinformation,write:Bedford/St.Martin’s,75ArlingtonStreet,Boston,MA02116(617-399-4000)ISBN-10:0-312-57486-XISBN-13:978-0-312-57486-4AcknowledgmentsAcknowledgmentsandcopyrightsarecontinuedatthebackofthebookonpages363–65,whichconstitute
7、anextensionofthecopyrightpage.SIXTHEDITIONOrganizationalCommunicationBalancingCreativityandConstraintERICM.EISENBERGUniversityofSouthFloridaH.L.GOODALLJR.ArizonaStateUniversityANGELATRETHEWEYArizonaStateUniversityBedford/St.Martin’sBoston♦NewYorkThispa
8、geintentionallyleftblankPreface“Mayyouliveininterestingtimes”ispurportedlyaChinesecurse,althoughnoev-idenceexiststhatthecurseisChineseinorigin.Nomatter.Thephrasespeakstothetensionsandgeneraltenorofourtimes.Theseareindeedstrangetimesforo
