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1、学海外语HowtoMakeAPhoneCall?Speaker：CherylChen如何开始你的电话交流？1.Checkingtheyhavetimetospeak（1）Isnow/thisagoodtimetocall?（2）Areyoubusy?（朋友之间、熟人之间）Areyoufreetotalk(foraminute)?（3）Doyouhaveaminutetospeak（较为正式，较为礼貌，商务往来可用）haveaquickchat?（显得比较礼貌和友好）（4）HaveIrung/cau
2、ghtatabadtime?--No,it’sfine.Whatdoyouwant?/Sorry,I’mbusyrightnow.--(Andyouwillgiveyourreasontocall)/Well,maybeIcouldcallyoulater.2.Givethereasonforcalling（1）I’mcallingabout+n./v.+ing或It’sabout+n./v.-ing（后句较常在朋友间用）E.g.I’mcallingaboutorganizingthemeetin
3、g.It’saboutparty/playingfootballonSaturday.（商务往来可以不需要讲areyoufreetotalk,因为工作性质本身就该接听电话）（2）It’swithregardto+n./v.-ing（非常正式的用语，可以给人留下深刻印象的）E.g.It’swithregardtoorganizingthemeeting.（3）I’dliketo+infinitive:I’dliketoorganizeameeting.（4）I’mphoningto+infiniti
4、ve:I’mphoningtomakeaappointmentwithJack.接下来，一起来看一下简短电话对话。（一）Conversation1Woman:Hello,mayIspeaktoKevin,please?Kevin:Speaking.(ThisisKevinspeaking.)1.关键句型：①MayIspeaktoKevin,please?②Speaking.(ThisisKevinspeaking.)2.补充句型：5学海外语打电话：ThisisLindaspeaking.MayIs
5、peaktoKevin?接听者：Yes,speaking.Who’sthis?/Who’sspeaking?/MayIaskwho’scalling?1.关键词：speaking（二）Conversation2Man:Hello,I’dliketospeaktoKate.Woman:[Answer1]I’msorry.She’snotinatthemoment.CanItakeamessage?[Answer2]Sorry,I’mbusyatthemoment.CanIcallyoubacklat
6、er?[I’llgetbacktoyouabitlater,okay?]Man:It’sOK.I’llcallbacklater./带口信：PleasetellMr.WuthatIcalled.Thankyou.Woman:You’rewelcome.1.关键句型：①I’dliketospeaktoKate.②She’snotinatthemoment.CanItakeamessage?④I’mbusyatthemoment.CanIcallyoubacklater?⑤I’llcallbackla
7、ter.2.关键词：speakto,takeamessage,atthemoment,call,later.（三）Conversation3Kevin:CouldIspeaktoMr.Ｗu,please?/[CouldyouputmethroughtoMr.Wu?]Woman:Who’scalling,please?[Who’sthat?]Kevin:ThisisKevin.Woman:Holdonasecond,please.1.关键句型：Who’scalling,please?[Who’sth
8、at?]Holdonasecond,please.2.关键词:holdon3.补充句型：5学海外语①Nicetalkingtoyou.②Talktoyoulater.各个部分要点细说：（四）打电话1.寻找接电话对象：先要确认接电话的是不是要找的人。（1）ThisisGrace.CouldIspeaktoEddie?我是格蕾丝，我能和艾迪说话吗？（2）MayIspeaktoRichardinMarketing?我可以和市场部的理查德讲话吗？（3）Hello,isRichardther
