前厅部常用术语英汉对照

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1、前厅部常用术语英汉对照（一）酒店各部门、各岗位名称英汉对照人力资源部HumanResourceDivision培训部TrainingDepartment人事部PersonnelDepartment督导部QualityInspectionDepartment财务部FinanceandAccountingDivision采购部PurchasingDepartment成本部Cost-controlDepartment电脑部E.D.P市场营销部Sales&MarketingDivision公关部PublicRelationDepartment销售部SalesDepartment预订部Reserva

2、tionDepartment客务部RoomsDivision管家部HousekeepingDepartment前厅部FrontOfficeDepartment餐饮部Food&BeverageDepartment保安部SecurityDepartment康乐部RecreationandEntertainmentDepartment行政部Rear-ServiceDepartment工程部EngineeringDepartment商场部ShoppingArcade董事总经理ManagingDirector总经理秘书ExecutiveSecretary总经理GeneralManager总经理室Ex

3、ecutiveOffice副总经理DeputyGeneralManager机要秘书Secretary驻店经理ResidentManager接待文员Clerk总经理行政助理ExecutiveAssistantManager人力资源开发总监DirectorofHumanResource督导部经理QualityInspector人事部经理PersonnelManager人事主任PersonnelOfficer培训部经理TrainingManager培训主任TrainingOfficer财务总监FinancialController采购部主管PurchasingOfficer财务部经理ChiefA

4、ccountant电脑部经理EDPManager成本部经理CostController总出纳ChiefCashier采购部经理PurchasingManager市场营销总监DirectorofSalesandMarketing销售经理SalesManager销售部经理DirectorofSales宴会销售主任BanquetSalesOfficer宴会销售经理BanquetSalesManager销售主任SalesOfficer客务总监RoomsDivisionDirector客务主任GuestRelationOfficer前厅部经理FrontOfficeManager接待主管ChiefRe

5、ceptionist前厅部副经理AssistantFrontOfficeManager接待员Receptionist大堂副理AssistantManager车队主管ChiefDriver礼宾主管ChiefConcierge出租车预订员TaxiServiceClerk行政管家ExecutiveHousekeeper行政副管家AssistantExecutiveHousekeeper办公室文员OrderTaker客房高级主管SeniorSupervisor楼层主管FloorSupervisor楼层领班FloorCaptain客房服务员RoomAttendant洗衣房经理LaundryManag

6、er餐饮总监F.&B.Director餐饮部经理F.&B.Manager餐饮部秘书F.&B.Secretary西餐厅经理WesternRestaurantManager中餐厅经理ChineseRestaurantManager咖啡厅经理CoffeeShopManager领班Captain迎宾员Hostess服务员Waiter/Waitress传菜BusBoy/Girl行政总厨ExecutiveChef西厨师长SousChef（WesternKitchen）中厨师长SousChef（ChineseKitchen）西饼主管ChiefBaker工程总监ChiefEngineer工程部经理Engi

7、neeringManager值班工程师DutyEngineer保安部经理SecurityManager保安部副经理AssistantSecurityManager保安部主任SecurityOfficer保安员SecurityGuard商场部经理ShopManager商场营业员ShopAssistant（一）前厅部常用术语预付订金advanceddeposit抵达时间arrivaltime空调airconditioner平