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ID:38487561
大小:344.36 KB
页数:63页
时间:2019-06-13
《销售核心技能与渠道管理》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、SalescorecompetencyandChannelmanagement销售核心技能与渠道管理LearningOrganization学习型组织Ifyousowanidea,youreapanactionIfyousowanaction,youreapahabitIfyousowahabit,youreapacharacterIfyousowacharacter,youreapdestiny思想-行动-习惯-性格-命运Training&Coaching培训与训练Training:makesuresomepeoplecando
2、something。Coaching:makesuresomebodybegoodatsomething。Amateurs&ProfessionalsHowtobeasuccessfulsales成功销售人员的三个境界8SalesCoreCompetency八大核心基本销售技能8WhatCountFactors八大核心成功要素SubconsciousandPsychologicalintegration潜意识与精神层面的融会贯通SalesCoreCompetency销售核心技能SalesCoreCompetency:1BasicVi
3、sitingProcedures(基本拜访步骤)2PersuasiveSellingFormat(劝说性销售)3CommunicationSkill(沟通技巧)4AccountPenetration(客户渗透)SalesCoreCompetency销售核心技能5HandleObjection(处理放对意见)6TimeManagement(时间管理)7NegotiationSkill(谈判技巧)Makingbusinessplan(制订生意计划)8ConceptualSelling(概念性销售)SalesCoreCompetency销
4、售核心技能SalesCoreCompetencyRecordandReport(记录与报告)FourFundamentals(销售四项基本原则)CommonSense(销售常识)I.BasicVisitingProcedures(基本拜访步骤)1previewplan(预习)2checkingdistribution(检查分销)3persuasiveselling(劝说销售)4collection(收款)5merchandizing(助销)6recordandreports(记录与报告)7reviewandplaning(回顾
5、与计划)II:PersuasiveSellingFormat劝说性销售Solesellinggeneralrules(销售铁律)customeronlybuywhattheyneedandwant消费者只买他们需要的东西A:SellingprincipleI(销售原则一)What’scustomerrealneedandwantbyCommunicationskillandAccountPenetrationPersuasiveSellingFormat劝说性销售B:SellingprincipleII(销售原则二)Proveyou
6、rproposalcansatisfycustomerneedsandwants(keypartofselling)byPersuasiveSellingFormat,ConceptualSelling,HandlingobjectionandNegotiationSkillPersuasiveSellingFormat劝说性销售1Summarizethesituation(背景介绍)1)Goodunderstandcustomerneeds,wants(明确客户需求)A:JustmeetB:Almostmeetbutnotsp
7、ecificC:MustfindcustomerneedsandwantsPersuasiveSellingFormat劝说性销售2)Introduceonerealbenefit(介绍一真正利益)A:GeneralB:SpecificFishingexamplePersuasiveSellingFormat劝说性销售2StateyourIdea(陈述主意)3ExplainHowyourideaworks(解释主意)1)Numbers数字化2)Logic逻辑化PersuasiveSellingFormat劝说性销售4
8、Stressthekeybenefit:(强调关键利益)1)Helpcustomermakedecision(帮助客户决策)2)Testyouridea(重新测试你的主意)PersuasiveSellingFormat劝说性销售
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