管理学-员工激励(英文)

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1、©2007PrenticeHall,Inc.Allrightsreserved.MotivatingEmployeesChapter16©2007PrenticeHall,Inc.Allrightsreserved.16–2LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhatIsMotivation?Definemotivation.Explainmotivationasaneed-satisfyingpro

2、cess.EarlyTheoriesofMotivationDescribeMaslow’shierarchyofneedsandhowitcanbeusedtomotivate.DiscusshowTheoryXandTheoryYmanagersapproachmotivation.DescribeHerzberg’smotivation-hygienetheory.ExplainHerzberg’sviewsofsatisfactionanddissatisfaction.©2007Prentic

3、eHall,Inc.Allrightsreserved.16–3LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.ContemporaryTheoriesofMotivationDescribethethreeneedsMcClellandproposedasbeingpresentinworksettings.Explainhowgoal-settingandreinforcementtheorie

4、sexplainemployeemotivation.Describethejobcharacteristicsmodelasawaytodesignmotivatingjobs.Discussthemotivationimplicationsofequitytheory.Contrastdistributivejusticeandproceduraljustice.Explainthethreekeylinkagesinexpectancytheoryandtheirroleinmotivation.

5、©2007PrenticeHall,Inc.Allrightsreserved.16–4LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.CurrentIssuesinMotivationDescribethecross-culturalchallengesofmotivation.Discussthechallengesmanagersfaceinmotivatinguniquegroupsofwo

6、rkers.Describeopen-bookmanagement,employeerecognition,pay-for-performance,andstockoptionprograms.©2007PrenticeHall,Inc.Allrightsreserved.16–5WhatIsMotivation?MotivationIstheresultofaninteractionbetweenthepersonandasituation;itisnotapersonaltrait.Isthepro

7、cessbywhichaperson’seffortsareenergized,directed,andsustainedtowardsattainingagoal.Energy:ameasureofintensityordrive.Direction:towardorganizationalgoalsPersistence:exertingefforttoachievegoals.Motivationworksbestwhenindividualneedsarecompatiblewithorgani

8、zationalgoals.©2007PrenticeHall,Inc.Allrightsreserved.16–6EarlyTheoriesofMotivationMaslow’sHierarchyofNeedsMacGregor’sTheoriesXandYHerzberg’sTwo-FactorTheory©2007PrenticeHall,Inc.Allrightsreserved.16–7EarlyTheoriesofMotiva