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1、CELLPHONEUSEINSOCIALSETTINGS:PRELIMINARYRESULTSFROMASTUDYINTHEUNITEDSTATESANDFRANCEHenriIsaacRobertC.NickersonPeterTarasewichUniversityofParisDauphineSanFranciscoStateUniversityNortheasternUniversityCREPACollegeofBusinessCollegeofComputer&75775ParisCedex16,Franc
2、eSanFrancisco,CA94132,USAInformationScienceEmail:issac@dauphine.frEmail:RNick@sfsu.eduBoston,MA02115,USAPhone:(33)144054308Phone:(415)338-7477Email:tarase@ccs.neu.eduPhone:(617)373-2078ABSTRACTCellularphonesandothermobiletechnologiesareessentialcomponentsofmobil
3、ee-commerce(m-commerce)systems.Peoplecanusesuchdevices,however,whereverandwhenevertheywant,creatingquestionsoftheirappropriateuseinsocialsettings.ThispaperpresentspreliminaryresultsofasurveyofcellphoneuseandattitudesabouttheiruseamonguniversitystudentsintheUnite
4、dStatesandFrance.Keywords:cellphone,mobilephone,textmessaging,socialissues,cross-culturalstudyINTRODUCTIONMobilecomputingtechnologiessuchashandheldcomputersandcellularphonesareessentialcomponentsofmobilecommerce(m-commerce)systems.Inourincreasinglywirelessandmob
5、ileworld,theuseofsuchdevicespresentssituationsthatdonotexistwithwiredcomputersandphones.Peoplecanusemobiledeviceswhereverandwhenevertheywantincludingincars,oncitystreets,inrestaurants,andinclassrooms.This“anywhere”useraisesquestionsofthesuitability,acceptability
6、,andappropriatenessofusingsuchdevicesinsocialsettings,thatis,insituationsinwhichotherpeopleareawareofthedevice’suse.Whenandwhereshouldtheuseofsuchdevicesbeallowedortolerated?Shouldtherebelegalconstraintsontheiruse?Willsocietydevelopnormsregardingtheuseofmobilede
7、vices?Theanswerstotheseandsimilarquestionscanhaveanimpactonsocietyingeneralandontheacceptanceofm-commerceinparticular.Mobiletechnologiesbringnewsocialconcernstothespotlight[8].Manypeopledonotappreciateringingmobilephonesandkeytappingusersinpubliclocations.Inclas
8、srooms,instructorscompetewithPDAs,laptops,andmobilephonesfortheirstudents’attention,andareinterruptedbythistechnologyregularly.Althoughsocietyencouragestheuseofmobile
