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1、相信很多人都有一个比较头疼的问题,就是报价之后客户消失没音了。下面就看我如何整治这些不回信的老外: 分析下原因,一般情况下我会再写封追踪信给他: Hopeyouarefine,myfriend. ItisregretthatIhaven'treceiveanyinformationfromyourside.MayIhaveyourideaaboutouroffer?Wewilltrytosatisfyyouuponreceiptofyourreply. Ifthereisanythingwecandoforyou,weshallbemore
2、thanpleasedtodoso.Hopewecanbuildgoodcooperationwithyou. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因) Gladtocontactyouagain! Haveyoukindlycheckmyoffer?Hopetheyareworkableforyourmarket!Sorrythatwestilldon'treceiveanyinformationfromyou.Iwouldapprreciateforyouranycommentabouto
3、uroffer,includingprice,quality,sercive.Nomatterifitispositiveanswer,Itisgreathelpforustomeetyourrequirement. Waitingforyourfavorablereplysoon! 之后的日子里,可以尝试新产品的报价,刺激下客人的神经.我通常是这样写的: Goodday! MyquotationofPVCshrinklabelyoumighthavereceivedandconsiderated.couldyoukindlyadviseyour
4、commentsatyourearlierconvenience? Iftheproductsisnotyourareexpecting,plsadvisemeyourdetailsrequirement,Iwillre-offerasap. Iamofserviceatanytime! 但是,不同的客人,我会变换着写邮件,让客人知道我们公司,产品的存在.我不会把客人缠得太紧,约十来天给他一封邮件我通常这样回复的: Dear***, Wishyouhaveaniceday!祝您有好的一天! MayIaskwhetheryouhavereceive
5、dmyquotation?NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicestous. IamwaitingforyourreplyASAP. Bestregards Wendy 但是,想成功可不是容易的事情. Dearsir Haveyoureceivedourquotationof...,ifyouhaveanyfurtherquestion,pleasedon'thesi
6、tatetocontactus.Wearewaitingforyoucommentaboutourquotation. Wehopethatwecanestablishagoodbusinessrelationshipwithyouinthenearestfuture. Yourpromptreplywillbeappreciate. 回复A:直接去函敦促 Dearxxx, Wisheverythingwellwithyouandyouresteemedcompany!WeareinreceiptofyourletterdatedAug10,an
7、dasrequestedwasexpressedyou3cataloguesforour**goods.Wehopetheywillreachyouinduecourseandwillhelpyouinmakingyourselection.Wishwewillpromotebusinessaswellasfriendship! Bestwishes! Wendy 回复B:先写邮件问清情况。本人觉得先写邮件问清情况,简单的询问,如HAVEYOURECEIVEDMYP/I,ISTHEREANYQUESTIONORPROBLEMWITHYOU?再问何
8、时开L/C或汇订金过来.....如客户没回复,那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变?客户是中间商,还在等