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1、DecisionSupportSystems51(2011)316–327ContentslistsavailableatScienceDirectDecisionSupportSystemsjournalhomepage:www.elsevier.com/locate/dssAnincidentinformationmanagementframeworkbasedondataintegration,datamining,andmulti-criteriadecisionmakinga,⁎,YongZhangabaYiPeng,YuTang,ShimingLiaSchoolofMan
2、agementandEconomics,UniversityofElectronicScienceandTechnologyofChina,Chengdu,PRChina,610054bSchoolofComputerScienceandEngineering,UniversityofElectronicScienceandTechnologyofChina,Chengdu,PRChina,610054articleinfoabstractAvailableonline25November2010Aneffectiveincidentinformationmanagementsyst
3、emneedstodealwithseveralchallenges.Itmustsupportheterogeneousdistributedincidentdata,allowdecisionmakers(DMs)todetectanomaliesandextractusefulKeywords:knowledge,assistDMsinevaluatingtherisksandselectinganappropriatealternativeduringanincident,andIncidentinformationmanagementprovidedifferentiate
4、dservicestosatisfytherequirementsofdifferentincidentmanagementphases.ToDataintegrationaddressthesechallenges,thispaperproposesanincidentinformationmanagementframeworkthatconsistsDataminingofthreemajorcomponents.Thefirstcomponentisahigh-leveldataintegrationmoduleinwhichMultiplecriteriadecisionmak
5、ingheterogeneousdatasourcesareintegratedandpresentedinauniformformat.ThesecondcomponentisaDecisionsupportsystemdataminingmodulethatusesdataminingmethodstoidentifyusefulpatternsandpresentsaprocesstoprovidedifferentiatedservicesforpre-incidentandpost-incidentinformationmanagement.Thethirdcomponen
6、tisamulti-criteriadecision-making(MCDM)modulethatutilizesMCDMmethodstoassessthecurrentsituation,findthesatisfactorysolutions,andtakeappropriateresponsesinatimelymanner.Tovalidatetheproposedframework,thispaperconductsacasestudyonagrometeorologicaldisastersthatoccurredinChinabetween1997and2001.The
7、casestudydemonstratesthatthecombinationofdataminingandMCDMmethodscanprovideobjectiveandcomprehensiveassessmentsofincidentrisks.©2010ElsevierB.V.Allrightsreserved.1.Introductionheterogeneousdistributedincidentdatainastandardizedfor