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1、HRSharedServicesOptimisationAttainingthefullpotentialofHRSharedServicesConsultingHRSharedServicesOptimisationMuchhasbeensaidabouttheroleofsharedservicesinthetransformationoftheHumanResourcesfunction.Yetformanycompanies,areprovingelusive.OurexperiencewithtopcompaniesinSouthE
2、astAsiahaveshownthatthischallengecancontinuewellpasttheinitialimplementationperiodandposesahumanresourcefunction.WhyHRSharedServicesOptimisation?Longafterprojectgo-live,whensystemsanddeliveryCostreductionisbymodelsareinplace,organisationsstillstruggletorealisethefullpotenti
3、aloftheirinvestmentinHRSharedfarthetoprankedServices.Infact,manyorganisationsreporteitherfailureorsignificantunderperformancecomparedtotheirSharedServicesoriginalbusinesscase.Inmostcases,theinitialgoalscentredaroundthreepressingbusinesspriorities:priorityin2009.1.Outrightred
4、uctionincostsassociatedwithdeliveryProcessimprovementofHRservices2.Increasedefficiency,consistency,andefficacyofHRrankedsecond.servicedeliverySource:DeloitteGlobalSharedServicesStudy20093.RedirectionoftalentedHRresourcestothetaskofstrategicbusinesspartnershipLossofmomentumSuc
5、cessfulorganisations,findingthemselvesfallingshortOften,organisationsfocustheireffortonshorttermoftheirreturnoninvestment,areincreasinglyseekinginitiatives,targettedat‘buildingmomentum’or‘quickwaystooptimisetheirHRsharedserviceoperations.wins’.Whilethisstrategyisagoodstarter
6、formovingontomuchmorecomplexandrewardingorganisationWheredoesitallgowrong?change,theloweffortandattractiveshorttermgainsTheimplementationofasharedservicecentrecanoftenobscuretheorganisation’sviewofthelongertermgreatlyreducecosts,standardiseprocessesandpermitanddeeperbenefits
7、theyoriginallysetouttoobtain.greatercontrol.However,therearesomebigpitfallstoavoid.1Leaner,notmeanerHR•Quantifying&projectingyourworth.DayoneIntherushtoachieveindustryacceptableHRstaffratios,afterprojectgolive,noswitchisflickedthatsignalsleanerHRorganisationsareleftwithdeliv
8、erymodelsthattotherestofthebusinessthatHRisreadyandareill-equippedtohandlethedeman