欢迎来到天天文库
浏览记录
ID:37720731
大小:70.00 KB
页数:6页
时间:2019-05-29
《EOD 值班表(改)》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、EXECUTIVEONDUTYQUALITYCHECK–LIST值班经理质量检查表NAME;SIGNATURE姓名:签名:DATE;日期:TIME;6.00pmto2..00am(Overallduty)8.00amto9.00am(Breakfastduty)时间:18:00-2:00(全面检查)8:00-9:00(检查早餐)Objective:Toidentify/resolve/follow-uponproblemareas/situationsduringyourinspectionrounds.Yourcontributi
2、onswillhelptomaintainandimprovetheoverallstandardssetbytheHotel.目的:发现、解决并跟进巡视中检查出的问题,您认真细致地检查会帮助酒店及时维保设施,以此来提升酒店的五星级水准。(pleasecommentwheneverappropriate)(请您随时提出意见)HOTELSURROUNDING/DRIVEWAYREMARKS/ACTION酒店外围/车场备注/措施BLDG.Facade酒店正面CLEANLINESS清洁状况GREENERY植物状况CARPARKING停车场
3、状况消防车道是否畅通水泵结合器是否圈占FIRESAFETYMEASURES消防安全LOBBY大堂吧AMBIENCE环境氛围GENERALCLEANLINESS总体清洁效果FRONT/WESTENTRANCES正门/西门ELEVATORS/ESCALATORS电梯/扶梯BACKSTAIRCASE后楼梯SIGNAGES粘贴物TOILETS(MALE/FEMALE)男、女卫生间MUSICLEVEL背景音乐FIRESAFETYMEASURES防火门应急灯灭火器安全出口疏散通道消防安全WELCOME/FAREWELLSERVICE迎送服务(w
4、hoaretheVIPs)(VIP名单)ROOMDIVISION房务部(pleasecommentwheneverappropriate)(请您随时提出意见)WorkAreaCleanlinessStaffAttire/Grooming/Service/Attitude工作区域卫生状况员工服装、仪容仪表、服务、态度REMARKS/ACTION备注/措施CONCIERGE礼宾部DOORMAN/BELLBOY门童/行李员RECEPTION接待CASHIER收银TELE.OPERATOR服务中心PUBLICAREA公共区域FIRESAFE
5、TYMEASURES防火门应急灯灭火器安全出口疏散通道消防安全消火栓巡查表BusinessCenter商务中心EXECUTIVEONDUTYQUALITYCHECK-LIST值班经理质量检查表CONVENTIONCENTRE(pleasecommentwheneverappropriate)会展中心(请您随时提出意见)ConventionHall会展大厅REMARKS/ACTION备注/措施Eventname会议名称Overallcleanliness-Front/Back前、后区域的卫生状况Facilities-aircon/so
6、und/light设备:空调、音响、灯光Eventsetupreadiness会议摆设到位Staffattire/grooming员工仪容仪表Staffcourtesy/greeting员工礼貌礼节Staffservice/attitude员工服务态度SECURITY/FIRESAFETYMEASURES防火门应急灯灭火器安全出口疏散通道消防安全消火栓巡查表HealthandRecreationCentre(nightclub/ktv/massage/sauna/pool)REMARKS/ACTION康乐中心(夜总会/KTV/按摩/
7、桑拿/游泳池)备注/措施Showperformance检查内容Overallcleanliness(front/back)前、后区域的卫生状况Staffattire/grooming员工仪容仪表Staffcourtesy/greeting员工礼貌礼节Staffservice/attitude员工服务态度FIRESAFETYMEASURES防火门应急灯灭火器安全出口疏散通道消防安全消火栓巡查表Gymnasium健身房REMARKS/ACTION备注/措施Overallcleanliness(front/back)前、后区域的卫生状况E
8、quipmentcondition设施设备Staffattire/grooming员工仪容仪表Staffcourtesy/greeting员工礼貌礼节Staffservice/attitude员工服务态度FIRESAFETYMEASU
此文档下载收益归作者所有