西方文化与礼仪知识点

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1、InterculturalCommunicationChapter1:Introductionl1.ImportanceofInterculturalCommunicationl2.HazardsandobstaclesofStudyingInterculturalCommunicationl3.someterms1.WhystudyinterculturalcommunicationlA.TechnologicaldevelopmentlThedevelopmentofnewtransportationandinformationtechnologie

2、shasconnectedallnationsinwaysthatwerepossiblebeforethiscenturyonlyintheimagination.lB.WidespreadpopulationMigrationslConditionsathomeandabroadpushorpullpersonstoleavetheircountrytofindpeace,employment,learning,oranewstart.lEarlierimmigrantstotheunitedstatesconsideredtheunitedStat

3、estobea“meltingpot”ofethnicities;morerecently,thisimagehasbeenreplacedbythatofthe“tossedsalad’,inwhicheachethnicgroupretainsitsownflavor.lC.ThechangesintheinternationalbusinesscommunityhavecompelledChinatoreexamineherbusiness.Chinaneedstodobusinesswithotherculturesinordertooperat

4、eitseconomicsystemsuccessfully.Ontheotherhand,moreandmoreforeigncompaniesandinternationalinvestorsdobusinessinchina.lD.DevelopmentofMulticulturalismlCulturaldiversityormulticulturalismwillbecomethenorm,nottheexception.lThepublicmustacknowledgeandadjusttodifferencebutbuildoncommon

5、ality.Fiveabilities(HarrisandMoran,1989)willbeneededinanageofeconomicinterdependencel1.Possessingacosmopolitanmindwithsensitiveinnovativeandparticipativeabilitytooperatecomfortablyintheglobalorpluralisticenvironment.l2.Acknowledgingtheimportantofinterculturalcommunicationbyrecogn

6、izingculturalinfluencesonpersonalneeds,values,expectationandsenseofself.3.Becomingculturallysensitivebyintegratingtheunderstandingofcultureingeneralwithinsightsgainedfromserviceinmulticulturalorganizationsorfromactivitiesthatbringusintocontact,withethnicallyandculturallydifferent

7、persons.4.Adjustingtothenormsofanewcultural,whetherthatbeadomesticco-cultureoranothernationalculture.5.Buildinguponsimilaritiesandcommonconcernswhileintegratingandunderstandingdifferences,tofurtherourpersonalgrowthandtoaidusinourdealingswithotherculturesthatare,asyet,unfamiliarto

8、us.------HarrisandMran(1989)Thehazardsof