罗宾斯《管理学》英文原版讲义全集StuRC8eCh

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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.UnderstandingCommunicationsDifferentiatebetweeninterpersonalandorganizationalcommunication.Discussthefunctionsofcommunication.ThePr

2、ocessofInterpersonalCommunicationsExplainallthecomponentsofthecommunicationprocess.Listthecommunicationmethodsmanagersmightuse.Describenonverbalcommunicationanhowittakesplace.Explainthebarrierstoeffectiveinterpersonalcommunicationandhowtoovercomethem.2Copyright©2005PrenticeHall,Inc.Al

3、lrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.OrganizationalCommunicationExplainhowcommunicationcanflowinanorganization.Describethethreecommoncommunicationnetworks.Discusshowmanagersshouldhandlethegrapevine.UnderstandingInformationTechnol

4、ogyDescribehowtechnologyaffectsmanagerialcommunication.Definee-mail,instantmessaging,voice-mail,fax,EDI,teleconferencing,videoconferencing,intranet,andextranet.Explainhowinformationtechnologyaffectorganizations.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)F

5、ollowthisLearningOutlineasyoureadandstudythischapter.CommunicationIssuesinToday’sOrganizationDiscusshowInternetemployeegripesitesaffectcommunications.Explainhoworganizationscanmanageknowledge.Describewhycommunicatingwithcustomersisanimportantmanagerialissue.Explainhowpoliticalcorrectn

6、essisaffectingcommunication.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatIsAnOrganization?Describethecharacteristicsofanorganization.Explainhowtheconceptofanorganizationischanging.WhyStudyManagement?

7、Explaintheuniversalityofmanagementconcept.Discusswhyanunderstandingofmanagementisimportantevenifyoudon’tplantobeamanager.Describetherewardsandchallengesofbeingamanager.5Copyright©2005PrenticeHall,Inc.Allrightsreserved.WhatIsCommunication?CommunicationThetransferandunderstandingofmeani

8、ng.Tr