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1、巴别鱼英语职场英语——职场怒火扑救指南Picturethis:you'repumpedtostartyourworkdaywithacupofcoffee,whenyouseethatyourjerkco-workerhasleftthebreakroominshambles:groundseverywhere,dishsoapoozingonthecounter,half-openedsugarpacketsonthefloorbythetrash.我们不妨设想一下这样一个情景：你正精神抖擞，打算给自己来杯咖啡，好开始一天的工作。然而，当你
2、走进休息室，却发现里面已经被邋遢同事弄得一片狼藉——到处都是咖啡渣，香皂盒里满是香皂液，甚至都溢到了洗手台上，地面垃圾遍布，已经打开的糖包散落其间……Sofrustrating.Andifyou'relikemostofus,thefirstthingyouwanttodoisblowoffsteam.Wethinkofventingasatransferofheat;as"blowingoffsteam,"meaninganger,whichwouldotherwisestayinside,creatingpressurewhichcoul
3、dcauseustoexplodeataninopportunemoment.Ventingisdifferentthancomplaining,whichmeansvoicingaconcernwiththegoalofchangingsomethingoraddressingthecauseoftheproblem.巴别鱼英语这种事情实在让人无法忍受。如果和大多数人一样，你的第一反应肯定是大发雷霆。其实，发泄是一种能量的传递，想“大发脾气”是因为有怒火在胸中燃烧，如果不释放出来就会不断累积，直到最后某个时机一股脑爆发出来。发泄怒火和抱怨是
4、两回事，抱怨的含义更多在于表达某种担忧，而最终目的是想做出改变或解决问题。Youcangetakindofwarpedsatisfactionfromtalkingaboutbeingangrywithoutnecessarilywantingtochangethecircumstancesthattriggerthatemotion.Butresearchsuggeststhatventingangerdoesn'tgetridofit.Instead,itamplifiesthosenegativefeelings.有些人往往只是单纯地发
5、泄怒火来得到某种畸形的快感，而不去找出怒火的源头，想办法改善不如意的情况。但研究表明，发脾气并不会使怒气消失，反而会激化负面情绪。Therearesomeobviousdownsidestoshowingyourangerinthisway--somestudiessuggestthatangrypeopletendtobeatgreaterriskforheartdisease.Butbesidesthelargerhealthrisks,fumingemployeescancorrodeaworkplaceenvironment.这种以发
6、脾气来发泄怒火的方式有一些明显的弊端——诸多研究表明，脾气火爆的人更容易得心脏病。但除了健康上的危害，爱发脾气的员工还会破坏工作环境。巴别鱼英语Evenso,ventingisanofficestaple.Theaverageemployeeeitherventsorhearssomeoneelseventaboutfourtimesaday,accordingtoKristinBehfar,aprofessorofbusinessadministrationattheUniversityofVirginia'sDardenSchoolofB
7、usiness."Mostpapersonventingfindthatit'snegative,buttheystopthere.Theydon'tfindwhatthelistenerdoes,"Behfarsays.Sosheandhercolleaguesworkedonastudy,currentlyunderreview,thatlooksatthebestwaytomitigatethedamagingeffectsofventing.即便如此，发泄怒火仍然是职场上的家常便饭。美国弗吉尼亚大学达顿商学院工商管理学教授克里斯汀-贝
8、法尔说，平均每位员工每天发火或者目睹同事发火的次数可达四次。“大部分研究都只局限在证明发泄怒火的负面效应，而没有作更深入的研究。这些研究并没有关注听众的行为。”贝法
