基于MULTIAGENT的电信营销智能决策支持系统的研究

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1、长春工业大学硕士学位论文基于Multi-Agent的电信营销智能决策支持系统的研究姓名：彭馨仪申请学位级别：硕士专业：计算机应用技术指导教师：李万龙20070301长春工业大学硕七学位论文AbstractSince90’s，telecommunicationserviceindustryhasbeenplayingallevenmoreimportantroleinthe出obaleconomy．Moreover,withthedramaticdevelopmentofcomputerandnetworktechnologiesinrecentyears，telecommunications

2、erviceindustryhasgotthebasetobecomeamarketableindustry．Developedcountrieshadgotalotoffruitsandexperiencesintelecommunicationserviceindustryreform．ButdevelopingcountrieslikeChinaaretryinghardtodealwitllthedilemmaofopeningupone’sdomestictelecomservicemarketandpromotingthenationaltelecomserviceindustr

3、yatthesanletime．SoitisavitalkeytoensuretheSUCCESSforallenterprisewitlltherightstrategyofmarketing．Tosolvethedecisionproblemofcomplicatedillstructureorno-structure。WeapplytheMulti—AgentModelofAItodecisionsupportsystem，anditprovidesanewwayforIDSS．Multi—Agenthasrespectivetaskandfunction．Byuseoftheinte

4、ractionamongagents，Systemscansharenotonlydata，butalsoresourcesuchasmodels，rules，schemesandmethods，andenlargethescopeofdecisionknowledgesource．Moreover,becauseoftheagentautonomy,thefussy,mechanicaltaskcanbefinishedbycorrelativeagent．Sowecanenhancethesystemsabilityandfunctionforhandlingdecisionproble

5、m．IDSSoftelecom·marketingissystematicallyandthoroughlystudied，andaMulti—AgentbasedIDSSisputforward．Themainworkinclude：1．AimingattheshortcomingsofIDSS，thepointofappliedMulti·AgenttechnologyintotheIDSSstudyisputforward．TheprinciplleandapplicationofinterfaceAgent．managementAgentandinformationAgentarei

6、ntroduced．IDSSmodelbasedonMulti-Agenttechnologyisestablished，anditovercomestheshortcomingsintraditionalIDSS．Aman—machinecollaborationsystemisformed．anditrealizedtheintelligenceandintegrationofdecision，andprovidesanewwayforintelligenttelecom—marketing2．TheItemoftelecom—markEtingisintroduced．andthege

7、neralstructureofIDSSanddecision-makingtheoryaredescribed．Thetelecom—marketingfunctionstructureofIDSSisanalyzeddesigned．111edatabasesystem，knowledgebasesystem，modelbasesystemandreasoningmachinearedesigned．3．