基于EOS的CCMOS质检管理系统的研究与实现

《基于EOS的CCMOS质检管理系统的研究与实现》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、西南交通大学硕士学位论文基于EOS的CCMOS质检管理系统的研究与实现姓名：吴旭东申请学位级别：硕士专业：计算机软件与理论指导教师：周荣辉20090301西南交通大学硕士研究生学位论文第1I页AbstractAlongwiththestrategicadjustmentofChinaMobile，aswellastheincreasinglyfiercemarketcompetition，AnhuiMobileCustomerServiceCenterbusinessfunctionsandmanagementmodelhavebeena

2、djusted．CustomerServiceCenterisabridgetocontactcustomersexternallyandalinktojoinvariousdepartmentsbyflowmanagementinternally．Introducethemodemmanagementtoolsandinformationmanagementmechanisms，improvetheoveralllevelofcustomerservice，andenhancethecorecompetitivenessofenterp

3、rises，becomeparticularlyurgent．AnhuiMobileCustomerServiceCenterManagementandOperationSystem(CCMOS)comeintobeing．Inordertomeetchangingbusinessneeds，CCMOSusecomponent-orientedmiddlewareEOSasthedevelopmentplatform，whichcombinesJ2EEsystemstandard，componenttechnology，XMLtechno

4、logyandvisualizationtechnologyperfectly．ThisPaperfocusesontheQualityManagementSubsysteminCCMOS．Firstly，thispaperintroducesthecompositionofEOSwhichisthedevelopmentplatformofCCMOS，especiallyfocusesontheXML-baseddatabusofEOS．AndthenatthebasicoffullanalysistheshortageofCCMOS1

5、．0，theoverallplanningandsystemobjectivesofCCMOS2．0areproposed．Lastly,thesystemsanalysis，designandimplementationofQualityManagementSubsystemarepresent．Withtheapplicationofobject-orientedanalysisanddesignidea，usingUMLmodelingtools，thebusinessprocessesandfunctionalmodelofQua

6、lityManagementSubsystemareanalysed；systemdesigniscarriedoutatthebasisofneedsanalysis．Systemdesignfollowedcompletelycomponent-orientedandhierarchicalstructure，similartoEOS．TheclassicMVCthree·-tierarchitecturere—-refinedintothepagecomponentlayer'showingcomponentlayer'busine

7、sscomponentlayer,computingcomponentlayeranddatacomponentlayer’andthedetaileddesignofeverylayeranddatabasedesignarepresentedasafocalpoint；theimplementationofkeytechnologies，aswellastheimplementationdetailsofeverylayerismainlydiscussed．Someimplementationcodeisalsogiven．This

8、paperstudiestheapplicationofcomponent—orientedidealinthefieldoftelecommunication，andfullydemonst