团队建设-工程项目是如何运作的

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1、ProjectsThatWorkTheImpactofCultureonthesuccessfulProjectTeam¨ExploreOrganizationalCulture¨CommunicatinginaWaythatInspiresHighPerformance¨ExploreConflictManagementApproachesAgenda

2、Objectives¨Anorganization’sculturecomprisescollectivevalues,goals,processes,roles,waysofcommunication,assumption

3、sandattitudesthatexistamongstemployeesthroughouttheorganization.¨Forthepurposeofprojectswearedefiningitas“howthingsgetdonehere”.ExploreOrganizationalCultureWhatisOrganizationalCulture?¨Traditional(hierarchical)¤clearlydefinedrolesandaclearchainofcommand¨¨Innovative(creative)¤Creativeiniti

4、ativeandCreativeprocessesandproceduresareencouragedCompetitive¤Encouragesinternalandexternalcompetition¨Collaborative(Teamwork)¤Encouragescross-functionalteams¨Blended(subcultures)¤havestrongfeaturesfromoneormoredifferenttypeslistedaboveExploreOrganizationalCultureDifferentTypes:¨BNPParib

5、as(Bank)¤Traditional(hierarchical)andsilos(asof2010)¨Google¤InnovativecreativeEntrepreneurial¨GoogleandGoldmanSachs(Teamwork),(blended¤Collaborativesubcultures)ExploringOrganizationalCultureDifferentTypes:afewExamples¨Manysuccessfulcompanieswithdifferenttypesofcultures.Howeverasanindividu

6、alyoumayfindyouarehappierandmoreproductiveinonetypeofcultureoveranother.ExploringOrganizationalCultureIsonetypebetterthantheother?¨¨No,but…“Organizationswithstrong,adaptiveculturesenjoylaborcostadvantages,greatemployeeandcustomerloyalty,andasmootheron-rampinleadershipsuccession.”“StrongCultur

7、esdowhattheysaytheybacktheirsloganandpromiseswithactions.”¤Ex.BHCrewardsindividualaccomplishmentsthroughsuchthingsas"WOW(WorkersbecomingOwnersandWinners)¨Strongculturescanbemoreselectiveaboutthecustomerstheyserve."Theresultofallthisis‘thebestservingthebest,’¤ExploringOrganizationalCultureIso

8、netypebetterthantheother?orasRitz-Carlton'smissionstates,‘Ladiesandgentlemenservingladiesandgentlemen.’~AbookexcerptfromTheOwnershipQuotient:PuttingtheServiceProfitChaintoWorkforUnbeatableCompetitiveAdvantagebyHBSprofessorsJimHesk