Sam Walton-Made in America-My Story.pdf

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1、SAMWALTONMADEINAMERICAMYSTORYbySAMWALTONwithJOHNHUEYBANTAMBOOKSNEWYORK•TORONTO•LONDON•SYDNEY•AUCKLANDThiseditioncontainsthecompletetextoftheoriginalhardcoveredition.NOTONEWORDHASBEENOMITTED.SAMWALTON:MADEINAMERICAABantamBook/publishedbyarrangementwithDoubledayPUBLISHINGHISTORYDoubled

2、ayeditionpublishedJune1992Bantamedition/June1993PhotographswithoutcreditsappearcourtesyoftheWaltonfamily.Allrightsreserved.Copyright©1992bytheEstateofSamuelMooreWalton.Coverphotocopyright©1989byLouisPsihoyos/Matrix.CoverdesignbyEmily&MauraDesign.LibraryofCongressCatalogCardNumber:92-

3、18874.ISBN0-553-56283-5PublishedsimultaneouslyintheUnitedStatesandCanadaBantamBooksarepublishedbyBantamBooks,adivisionofBantamDoubledayDellPublishingGroup,Inc.Itstrademark,consistingofthewords"BantamBooks"andtheportrayalofarooster,isRegisteredinU.S.PatentandTrademarkOfficeandinotherc

4、ountries.MarcaRegistrada.BantamBooks,1540Broadway,NewYork,NewYork10036.PRINTEDINTHEUNITEDSTATESOFAMERICAOPM313029282726252423CONTENTSAcknowledgmentsForeword1LearningtoValueaDollar2StartingonaDime3BouncingBack4SwimmingUpstream5RaisingaFamily6RecruitingtheTeam7TakingtheCompanyPublic8Ro

5、llingOuttheFormula9BuildingthePartnership10SteppingBack11CreatingaCulture12MakingtheCustomerNumberOne13MeetingtheCompetition14ExpandingtheCircles15ThinkingSmall16GivingSomethingBack17RunningaSuccessfulCompany:TenRulesThatWorkedforMe18WantingtoLeaveaLegacyAPostscriptCo-Author'sNoteACK

6、NOWLEDGMENTSLifehasbeengreattome,probablybetterthananymanhasarighttoexpect.Athome,I'vebeenblessedwithawifeandfamilywho'vestucktogetherandlovedeachotherandindulgedmylifelongobsessionwithmindingthestore.Atwork,mybusinesslifehasbeenspentinlockstepwithanincrediblegroupofWal-Martassociate

7、swhohaveputupwithallmyaggravationandbullheadednessandpulledtogethertomakewhatonceappearedtrulyimpossiblenowseemexpectedandroutine.Sofirst,IwanttodedicatethisbooktoHelenRobsonWaltonandthefourfinekidssheraised—withsomehelpalongthewayfromtheoldman—oursonsRob,John,andJim,andourdaughterAl

8、ice.ThenIwan