优质护理对急留的观患者的护理满意度和不良情绪的影响分析精选

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1、优质护理对急诊留观患者的护理满意度和不良情绪的影响分析[摘要]目的：探讨优质护理对急诊留观患者的护理满意度和不良情绪的影响。方法：选取2013年1月到2014年6月间120例急诊留观的患者为研究对象，并且依据随机数字表法分为常规组与优质组，各60例。常规组患者在临床护理的过程中实施常规护理，优质组患者在临床护理的过程中实施优质护理，观察两组患者的临床护理满意和不良情绪的变化。结果：优质组临床护理满意度为95.0%，常规组临床护理满意度为71.7%，优质组高于常规组（P＜0.05）。护理前常规组与优质组的SAS评分和SDS评分比较无明显的差异（P＞0.05），统计学无意义；护理后优质组与常规组

2、SAS评分和SDS评分均较护理前有明显的改善，且优质组优于常规组（P＜0.05），差异有统计学意义。优质组不良事件发生率、护理投诉率和护理文书写作时间均低于常规组（P＜0.05）；优质组医师认同度明显的高于常规组（P＜0.05），统计学有意义。结论：临床中对于急诊留院观察患者实施优质护理效果明显，能够较好的提高患者的临床护理满意度，并且改善其不良情绪，值得临床中应用与推广。[关键词]急诊留观者；优质护理；护理满意度；不良情绪Analysisoftheimpactofhighqualityofnursinginemergencynursingsatisfactionofpatientsandb

3、admood[abstract]objective:Toinvestigatetheeffectofhighqualityofnursinginemergencynursingsatisfactionofpatientsandbadmood.Methods:betweenJanuary2013toJune2014,120casesofemergencydepartmentpatientsunderobservationastheresearchobject,andonthebasisofrandomnumbertablemethodisdividedintonormalgroupandthe

4、highquality,60caseseach.Routinegroupintheprocessofclinicalnursinginpatientswithroutinenursing,high-qualitygroupofpatientsinclinicalcareintheprocessofimplementationofqualitycare,observationoftwogroupsofpatientswithclinicalnursingsatisfactionandthechangeofthebadfeelings.Results:clinicalnursingsatisfa

5、ctionqualitygroupwas95.0%,theregularsetofclinicalnursingsatisfactionwas71.7%,thequalityishigherthanconventionalgroup(P<0.05).NursingbeforethenormalgroupandthehighqualityofSASscoresandSDSscoreisnoobviousdifference(P>0.05),statisticallyinsignificant;AfternursingqualitygroupandroutinegroupSASscoresand

6、SDSscorethanbeforetreatmentsignificantlyimproved,andhighqualitygroupissuperiortotheconventionalgroup(P<0.05),thedifferencewasstatisticallysignificant.Highqualitygroupandincidenceofadverseevents,nursingcomplaintsandnursingdocumentswritingtimearelowerthannormalgroup(P<0.05);High-qualitydoctorswereobv

7、ioushigherthantheconventionalgroup(P<0.05),statisticallysignificant.Conclusions:Inclinicalpractice,emergencyleavecourtyardobservationinpatientswiththeimplementationofhighqualitynursingeffectisobvious,canimp