maintenance work orders - asc cortland维修工作指令- asc科特兰

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1、MaintenanceWorkOrdersWebsiteManualHomePagewww.cortlandasc.comClickEmployee(intheFooteroftheHOMEpageonly)ASCworkordersystemsàMaintenanceWorkOrderSystemEnterUsernameandpassword–anyemployeecanbegivenandpasswordWhenplacingaworkorder:a.Youmustusea Cortland.eduemailforarequestor’sema

2、ilb.Youmustenteryourtwodigitdepartmentcode(110–Neubig,80–Winchell,50-CollegeStore)Ifyoucanlocatethe“PropertyofA.S.C.SUNYCortland”tagonequipment,entertheXXX-XXXXXXnumber. YoushouldreceiveanemailatyourCortland.eduaddresswiththeinformationyousubmitted.TheMaintenanceDepartmentwillr

3、eviewdailytheworkorderssubmitted.Whentheychangethestatusto“inprogress”,“forfollowup”,or“completed”,anotheremailwillbesenttotheCortland.eduemailaddressthatsubmittedtheSectionPPage3workorder.AnynotesorfollowupthattheMaintenanceDepartmentneedstonotifythesubmitterwillbeintheproblem

4、areaintheemail.ReviewingsubmittedWorkOrders·Ifyouwerenotthesubmitteroftheworkorder,andyouneedtoknowthestatus·Ifyouwerethesubmitterandwanttoaddinformation·Iftheproblempersistsorwasnotsatisfactorilyresolved–CALLBACK·Ifyouwanttoreviewallofyourpendingworkorders(oranyoneelse’s)·Ifyo

5、uwanttosearchforpastproblemsortrendsFollowthesesteps:ClickF2andloginifyouarenotalready.Clickdashboardintheupperleftofthescreen(intheblackline)ClickWorkOrdersfromtheFindyourworkorder(columnheadingswillsort,ifyouclickonthem)Clicksearchandenteraword,phraseornameCallbackIftheproble

6、mpersists:1.Changeworkorderstatusto“RECEIVED”2.Enterthespecificwords“CALLBACK”atthetopoftheProblemfield3.Enteranynewinformationabouttheproblem.Maintenancecanthenaddresstheproblemwiththenewinformation.SectionPPage3SectionPPage3