酒店术语(按字母排序)

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1、标准实用AlphabeticalAcronyms按字母排序ADRAverageDailyRate.Theaveragerealisedpriceperroomsoldinahotelorchannel.Totalroomsrevenuedividedbytotalroomssold日均房价：在酒店或其他渠道的平均销售房价。总房间销售额除以销售房间数AffiliatesIndependentinternetsiteswhoprovideaclick-throughlinktogroupownedwebsiteandreceiveacommissi

2、onwhenabookingismade联盟网页：独立的网站提供集团网页的链接，从而由此得到的预定ANZSPAustralia,NewZealandandSouthPacific澳大利亚，新西兰和南太平洋APRMAsia-PacificRiskManagement亚太地区风险管理ARIAverageRateIndexCalculatedbydividingthehotel’saverageroomratebytheaverageofthecompetitorsetmarketrate平均房价指数：酒店平均房价除以市场同期竞争者平均房价BATFo

3、recastBusinessAlignmentTeamForecast商业联盟预测文案大全标准实用BCEBrandedConsumerExperience品牌宾客体验BFRBestFlexRate最优上门散客价BTABusinessTravelAgent-thesameasTMC–TravelManagementCompany商务旅游旅行社C&IConferenceandIncentive会议和奖励ThetwosalessegmentsrelatingtoconferenceandincentivegrouptravelCAMCapitalAs

4、setManagement资本资产管理CAPComplianceAssuranceProcess.担保依法纳税措施CAPEXCapitalExpenditure资本支出文案大全标准实用CCACapitalconstructionauthorization基本建设批准CMHCompanyManagedHotel.Includeshotelsthatareownedandoperatedhotels,andthoseoperatedundermanagementagreement酒店管理公司：包括自行经营酒店方和酒店管理方CompetitiveSe

5、tGMdefinedlocalhotels(usuallyfourorfive)withwhichaparticularhotelcompetes竞争对手ConfirmationThepercentageofofferedcallsinaCROthatactuallyturnintobookings.确认预定百分比COOChiefOperatingOfficer首席营运官COS/COGSCostofSalesorCostofGoodsSold销售成本CPC文案大全标准实用CustomerProfitContribution.Therevenue

6、suppliedbyacustomerinayieldcontributionmodel,minusthecostundertakentoservice,completethesaleandthedisplacedrevenues(‘Displacement’isameasureofdemandthatwasdeclinedasaresultofacceptingthisbusiness.)客户利润贡献在收入贡献模型中，来自客户的收入减去所发生的服务成本，就得到销售与因(业务)替代分流的总利润．其中所谓的替代分流是指由于使用本业务而减少的对其它

7、业务的需求CRMClusterRevenueManager.ARevenueManagerwithresponsibilitiesformorethanonehotel区域收益管理经理：其职责超过1家酒店CROCentralReservationsOffice中央订房办公室CROCCECashReturnonCashCapitalEmployed使用资本额的现金收益CRSCentralReservationSystem.HolidexPlusbeingrolledoutgloballyreplacingHolidexandGlobalII中央预

8、定系统CSAControlSelf-Assessment(onlineinternalcontrolquestionnaire)文案大全标准实用内部控