m医院绩效考核体系的构建——基于精细化管理的视角

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1、AbstractGovemmentaIhospitalsnotonlyhavethefunctionofpublicservices，butalsofacetothechallengesfromothertypesofhospitals．AquestionforgovernmentalhosPnalsoffigureoutisthathowtosurviveinthecompetitionandremaintheircharactenStlcsotsocialservices?Usinganefficientperformanceappraisalinthem

2、anagementsystemundersucn20vemmentalhospitalsisanessentialpartofenhancingthecompetitiVecircumstances．Perfomanceappraisalhasfunctionofevaluation，examineandanalyslsofemplovees，behavior．Thisdissertationcombinesthetheoriesofper士。咖锄ceappraisalanddelicacymanagementandtriestofigureouthowtob

3、ulldupaofpe怕nnallceappraisalsystemforgovernmentalhospitalfromtheperspectlVedelicacymallagement·．一ThisdissertationtakesMhospitalasallexample，basedontheanalyslsofthetherelatedtheones，hospital，smanagementsystemandthereviewedliteraturesaboutfigureoutapracticalmethodtobuildupaperformance

4、appraisalsystem．Thedissertationpresentedandcompareddifferentmethodsofdesigningtheperformanceindicators．FocuSingonthespecificdepartments，thedissertationputsforwarddlfferemonthedlfierentpe雨册a11ceappraisalsfromadelicacymanagementperspectiverelyingcha豫cteristicsofthedepartmentsofthechos

5、enhospital．Toexaminetheeriectoftheaftertheuseofuse0fpe怕nn强ceappraisal，thedissertationwillcomparebeforeandofpe渤咖anceappmisalofthesamedepartment，andwillalsocomparedifferent1ssuesDe面nnallceindicatorSbetweendifferentdepartments．Byanalyzingtheresults，thisdissertationwillpresentsomeconsid

6、erableperformanceappraisalmethodsforallthegovernmentalhospitals．Keyw。rds：performanceappraisal；delicacymanagement；govemmentalh。Spital；KPIII万方数据目录第一章绪论．．11．1选题背景和研究意义．11．1．1选题背景．．11．1．2研究意义．．31．2研究思路和研究内容．41．2．1研究思路．．41．2．2研究内容．．51．3研究方法和论文结构．51．3．1研究方法．．51．3．2论文结构．．6第二章M医院绩效考核及精细化管理现

7、状．72．1M医院绩效考核现状概述．72．1．1M医院简介．72．1．2M医院现行考核模式．．72．1．3M医院绩效考核存在的问题．．92．2影响公立医院绩效考核的原因．102．3医院实行精细化管理的情况及意义152．4医院实行精细化管理的基本条件．．16第三章基于精细化视角对M医院绩效考核体系的构建一．．183．1绩效考核体系建立的思路与原则．．183．1．1绩效考核体系建立的思路．．183．1．2绩效考核体系建立的原则．．183．2各种绩效考核方法的比较与选择．．193．3绩效考核指标的确定223．3．1绩效考核指标的选取原则．．223．3．2制定绩效指标

8、的方法233．4绩效考核指标权重的确定