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ID:238862
大小:47.87 KB
页数:14页
时间:2017-07-12
《质量控制 毕业论文外文翻译》由会员上传分享,免费在线阅读,更多相关内容在学术论文-天天文库。
1、Qualitycontrolreferstotheprocess,mostoftenimplementedinmanufacturing,ofmonitoringthequalityoffinishedproductsthroughstatisticalmeasuresandanoverallcorporatecommitmenttoproducingdefect-freeproducts.Qualitycontrolprinciplescanalsobeutilizedinserviceindustrie
2、s.Theterm"qualitycontrol"cameintocommonuseinthe1950sthankstoW.EdwardDeming,whose"FourteenPoints"havebecomethebibleforqualitycontrolproponents.Withthepost-warworldreturningtonormalmanufacturingpatterns,Demingpreachedthatinspectingproductsforqualityafterthey
3、weremanufacturedwasunacceptable.Instead,heproposedaprocessknownas"statisticalqualitycontrol"thatwouldusecloselymonitoredperformancemeasurestogaugequalityasaproductwasbeingmanufactured.Thegoalofstatisticalqualitycontrolwastogatherdatathatwouldallowforthecon
4、stantimprovementofmanufacturingprocesses,whichwouldinturnimprovequalitycontrol.Introducingsuchstatisticalcontrolscouldbeexpensive,butDemingarguedthatinstitutingqualitymeasuresultimatelysavedcompaniesmoney.AnotherimportanttenetofDeming'sbeliefswasthatupperm
5、anagementwaslargelytoblameforqualityfailures.Hefirmlybelievedthat,giventherighttoolsandworkingenvironment,workerswouldstrivetocreatethehighestqualityproductspossible.InDeming'sownwords,"thebasiccauseofsicknessinAmericanindustryandresultingunemploymentisfai
6、lureoftopmanagementtomanage."Hebelievedthatstrongleadershipledtoaninspiredworkforcethatdidnotfearmanagementanddidnotfeartakingchanceswhenseekingwaystoimprovequality.Ifstrongleadershipisthebuzzwordformanagersinaqualityenvironment,thenempowermentisthekeyconc
7、eptforworkersinDeming'ssystem.Improvededucationandtrainingarethekeyfactorsinreachingemployeesandmakingthembelievethattheirincreasedparticipationintheworkprocessisanessentialpartofimprovingquality.Involvement,participation,andteamworkareseenasabsolutemustsi
8、faqualityworkplaceistobecreated.TheJapanesewerethefirsttoadoptDeming'sFourteenPoints,andwithgreatsuccess.Asanexample,DeminglearnedofoneJapanesefactorythatdoubledproductioninjustoneyearandwasexpectingtogainana
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