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1、AfterSalesServiceCommitmentFreetermsofservice:1.ThecompanyofSuzhouHZS-NanosurfNanotechnologytakesthequalityassuranceandlifelongmaintenancesystemforitssaledequipments,theguaranteeperiodis12months,thecalculateddatebeginssincethecontractisvalidorsigned;2.Iftheequipmentisoutofwokunderthenormalusing
2、condition,thecompanyofSuzhouHZS-NanosurfNanotechnologyidentifieditastheproductitsselfproblm,andwithoutanydamagesinappearance,thecompanywillreplacethesamestyleandspecificationproductforyousincethecontractwassignedwithinthe6months;3.Theproductwhichisintheperiodofwarrantystillcontinuestoenjoythere
3、stoftheguaranteedeadline,becauesofthesamerepairedfault,theproductwhichisoutoftheguaranteecouldenjoyextra6monthswarrantyservices;4.Thecompanywillprovidesthesamespecificationforyoutouseduringthemaintenanceperiod.whentherealmaintenanceperiodofthecustomer’swholemachineorpartsmaybemorethan30dayinthe
4、warrantyperiod,;5.Thecompanywillupgradethelatesteditionofdriverprocedure,on-linecontrolsoftwaresystem,offlineanalysissoftwareintheuseoftheyears;6.Providethenewuserwiththeexperimentalguide,instrumentoperationinstruction,theelectronictextoftrainingcourse;7.Toprovidethelaboratoryconstructionandthe
5、layoutscheme;8.Providethelifelongsampletestingandcounseling;9.Providethreedaysoperationaltrainingoftheproduct;10.Provideaspecialexperimenttool;11.Instantwarrantyresponse,thecompanywillprovidethecompletesolutionwithinonedayafterthecustomertakethewarrantyguarantee,andwillsolveitinaweek,theprofess
6、ionalengineersweresenttocustomersiteforthemaintenanceandreplacement(notchargeinthewarrantyperiod)whentheproducthastheitselfproblem;Thetermsofserviceincharge1.Thewholemachineorpartsweredamagedbeyondthewarrantyperiod,thecompanywillchargesthecostandservicefeeaftertheequipmentwasrepairedorreplaced;
7、2.ThecompanyofSuzhouHZS-NanosurfNanotechnologywillprovidesothersproductsoraccessorieswitheightypercentdiscountinaccordingwiththeactualmarketpurchaseprice;3.Purchasetheexperimentalmaterial,samplesforthecustomer.Installation,debuggi
