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1、1.亚马逊卖家发货到达时间邮件模板Dear___,Thankyousomuchforyourgreatsupportonus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.Bestregards2.回复买家询问物流情况的邮件模板Dear___,Thanksforyourmessage.Hopeyouaregreat.Sorryfordisturbingyou,wetrackedyourshipping.Thepackagei
2、snowonthewaytoyourplace(itisnowreachingyourlocalpostoffice).Internationalshippinginformationmaynotupdatesoprompt,usuallyittakesaround7-15daysforshipping.Couldyoupleasekeepyourpatienceandwaitforafewmoredays?Wewillkeeptrackingforyou,anynewswewillinformyouasap.Yourunderstandingwillbehighlyappreciated.B
3、estregards3.先填单,漏发货后，向客人解释的邮件模板Dear___,Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.Wewillcontactthepostofficetofindouttheproblem.Wewonderwouldyoustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap.Ifno
4、t,wewillmakeyouthefullrefund.Waitingforyourreply.Anyinconveniencehopeyourkindunderstanding.Bestregards4.产品发货后，客户提出要换货的回信邮件模板Dear___,Thanksforcontactwithus.Sorrytotellyouthattheitemhavebeendispatched,andwecan'tchangeitforyounow.Weknewyoureceiveitanditisnotsuitableforyou.Toexpressourapologize,weprovid
5、efewsuggestionfollowingby:1.Wewillarrangeasuitablereplacementforyouforfree2.Wecanrefundfullpriceforyou.Whichonedoyouprefer?Sorryforallinconvenienceitledto.Lookingforwardtoyourreply.Sincerely,5.亚马逊卖家邀feedback的邮件模板Dear----Thankyouforyourpurchase!Orderid_______________.Iamwritingtoconcernwhetheryouhave
6、receiveyouritem.Areyousatisfiedwithourproductandservice.Ifyouhaveanyquestionwithyourorder,pleasecontactwithus.Wewouldtryourbesttosolveit.Ifyouaresatisfiedwithourservices,wouldyoupleasegiveusahonortoshareyourfeelingonthefollowinglink:Thanksinadvance.Wewillreallyappreciatewithit.Haveaniceday!Bestregar
7、ds6.买家要求退货，卖家回信邮件模板(自发货)Dear----Thankyouforcontactingusregardingyourinquiry.Wefoundyourreturnrequest.CouldIknowthereasonwhyyouwanttorefund?Arethereanyissuesofourproduct?Ifyes,couldyousentthephotoofthe
