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1、实用文档1.亚马逊卖家发货到达时间邮件模板Dear___,Thankyousomuchforyourgreatsupportonus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestion,feelfreetocontactusandwewillreachyouatthesoonest.Bestregards2.回复买家询问物流情况的邮件模板Dear___,Thanksforyourmessage.Hopeyouaregreat.Sorryfordisturbingyou,wetracke
2、dyourshipping.Thepackageisnowonthewaytoyourplace(itisnowreachingyourlocalpostoffice).Internationalshippinginformationmaynotupdatesoprompt,usuallyittakesaround7-15daysforshipping.Couldyoupleasekeepyourpatienceandwaitforafewmoredays?Wewillkeeptrackingforyou,anynewswewillinformyoua
3、sap.Yourunderstandingwillbehighlyappreciated.Bestregards3.先填单,漏发货后，向客人解释的邮件模板Dear___,Thankyousomuchforyourgreatsupportandsorryforkeepingyouwaiting.Wecheckedthetrackinginformationfoundthereisnoupdateinformationasyousaid.Wewillcontactthepostofficetofindouttheproblem.Wewonderwouldy
4、oustillwanttheitem,ifyes,informusthesizeandwewillresendyouasap.Ifnot,wewillmakeyouthefullrefund.Waitingforyourreply.文案大全实用文档Anyinconveniencehopeyourkindunderstanding.Bestregards4.产品发货后，客户提出要换货的回信邮件模板Dear___,Thanksforcontactwithus.Sorrytotellyouthattheitemhavebeendispatched,andwe
5、can'tchangeitforyounow.Weknewyoureceiveitanditisnotsuitableforyou.Toexpressourapologize,weprovidefewsuggestionfollowingby:1.Wewillarrangeasuitablereplacementforyouforfree2.Wecanrefundfullpriceforyou.Whichonedoyouprefer?Sorryforallinconvenienceitledto.Lookingforwardtoyourreply.Si
6、ncerely,5.亚马逊卖家邀feedback的邮件模板Dear----Thankyouforyourpurchase!Orderid_______________.Iamwritingtoconcernwhetheryouhavereceiveyouritem.Areyousatisfiedwithourproductandservice.Ifyouhaveanyquestionwithyourorder,pleasecontactwithus.Wewouldtryourbesttosolveit.文案大全实用文档Ifyouaresatisfied
7、withourservices,wouldyoupleasegiveusahonortoshareyourfeelingonthefollowinglink:Thanksinadvance.Wewillreallyappreciatewithit.Haveaniceday!Bestregards6.买家要求退货，卖家回信邮件模板(自发货)Dear----Thankyouforcontactingusregardingyourinquiry.Wefoundyourreturnrequest.CouldIknowthereasonwhyyouwanttor
8、efund?Arethereanyissuesofourproduct?Ifyes,could
