运筹帷幄——微软程序经理

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1、ProgramManagementinMicrosoftJeffXiongMicrosoftCorporation©AllrightsreservedbyJeffXiongWhoIAmProgramManageratMicrosoft:2002MSN82001MSNSearch2000WindowsMe1999Windows20001997InternetExplorer4.0,5.01996JavaVM,InternetExplorer3.0StaffProgrammeratIBM:1995InfoSage,IBMInternetDivi

2、sioninNYAgendaPMIntroductionPMRoleinProjectLifecyclesPMStrategies1.ProgramManagerIntroductionWhat’sProgramManager?OneofthreemajorjobdisciplinesinMSsoftwareproductgroup.Completeresponsibilityfordeliveringtherightproductstotherightcustomerswithhighqualityandontime.Directexten

3、sionofGeneralManagement.Alltheresponsibilitybutnoauthority.ProductUnitReportStructureProjectTeamWorkingStructureDeveloperLeadDeveloperDeveloperDeveloperDeveloperTesterLeadTesterTesterTesterTesterProductManagerProgramManagerUserEducationUsabilityEngineerDesignerHistoryofProg

4、ramManagerJabeBlumenthal–Multiplan,1984,SupportedbyBillG,andformalizedToday:~5000PMs(~50,000employees)UniquejobdescriptionatMicrosoftintheSoftwareIndustry.Fuzzyrequirements:NodegreesinPMPMdoesn’twritecode!SoftwareProduct≠CodeMarketingandbusinessmodelProductdesignandspecific

5、ationMilestones,schedulesStatusmeetings,bugtrackingTestingeffortInternationalizationandLocalizationUserdocumentation,educationandtrainingProductsupportWhydoweneedPMSoftwareprojectsgetmuchlargerTeamsneedaleaderthathasbreadthandvision,determinedtodriveproductfromideatodeliver

6、yDevelopersandtestersneedbuffertofocusoncodingandtesting.DifferentgroupsofpeopleneedtocommunicateeffectivelyProgramManagerTo-Do'sSolelyresponsiblefortheshippingoftheproduct.Havetheproduct’svision,writeprojectspecification.Driveworkitemlist,keeptrackbasedonspecs.Organizemeet

7、ingsandtriagebugs.Keeptrackoftheprojectschedule.Guidetheprojectdevelopmentprocess.Decideallimplementationtrade-offs.Coordinateandcommunicatewithallgroupsofpeople.PMisaleader,facilitator,andcoordinator.ProjectManagervs.ProgramManagerOnepersonvs.agroupofpeopleManagepeoplevs.m

8、anageprojectGivenauthorityvs.earnedauthorityWriteprojectplanvs.writedesignspec2.Pr