运筹帷幄——微软程序经理

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1、ProgramManagementinMicrosoftJeffXiongMicrosoftCorporation©AllrightsreservedbyJeffXiongWhoIAmProgramManageratMicrosoft:2002MSN82001MSNSearch2000WindowsMe1999Windows20001997InternetExplorer4.0,5.01996JavaVM,InternetExplorer3.0StaffProgrammeratIBM:1995InfoSage,IBMInternetDivisioninNYAgendaPM

2、IntroductionPMRoleinProjectLifecyclesPMStrategies1.ProgramManagerIntroductionWhat’sProgramManager?OneofthreemajorjobdisciplinesinMSsoftwareproductgroup.Completeresponsibilityfordeliveringtherightproductstotherightcustomerswithhighqualityandontime.DirectextensionofGeneralManagement.Allthere

3、sponsibilitybutnoauthority.ProductUnitReportStructureProjectTeamWorkingStructureDeveloperLeadDeveloperDeveloperDeveloperDeveloperTesterLeadTesterTesterTesterTesterProductManagerProgramManagerUserEducationUsabilityEngineerDesignerHistoryofProgramManagerJabeBlumenthal–Multiplan,1984,Supporte

4、dbyBillG,andformalizedToday:~5000PMs(~50,000employees)UniquejobdescriptionatMicrosoftintheSoftwareIndustry.Fuzzyrequirements:NodegreesinPMPMdoesn’twritecode!SoftwareProduct≠CodeMarketingandbusinessmodelProductdesignandspecificationMilestones,schedulesStatusmeetings,bugtrackingTestingeffort

5、InternationalizationandLocalizationUserdocumentation,educationandtrainingProductsupportWhydoweneedPMSoftwareprojectsgetmuchlargerTeamsneedaleaderthathasbreadthandvision,determinedtodriveproductfromideatodeliveryDevelopersandtestersneedbuffertofocusoncodingandtesting.Differentgroupsofpeople

6、needtocommunicateeffectivelyProgramManagerTo-Do'sSolelyresponsiblefortheshippingoftheproduct.Havetheproduct’svision,writeprojectspecification.Driveworkitemlist,keeptrackbasedonspecs.Organizemeetingsandtriagebugs.Keeptrackoftheprojectschedule.Guidetheprojectdevelopmentprocess.Decideallimple

7、mentationtrade-offs.Coordinateandcommunicatewithallgroupsofpeople.PMisaleader,facilitator,andcoordinator.ProjectManagervs.ProgramManagerOnepersonvs.agroupofpeopleManagepeoplevs.manageprojectGivenauthorityvs.earnedauthorityWriteprojectplanvs.writedesignspec2.Pr