1、物业管理情境英语一-------空调维修夏季到来．持续的高温天气让大家都酷暑难耐。又是一个炎热的下午，张小姐打电话到客服中心，客服小王接听了电话。Summer has come, Sustained high temperature makes people intolerable.This afternoonMiss Zhang called to service center,Wang,an assistant of theCenter answered the call.小王：您好，客服中心，请问有什么能帮你吗?Wang: Good afternoon，what can
2、 I do for you?张小姐:你好，我是12楼XXX公司的行政主管。我们办公室的空调好像出问题了，你们能帮忙看一看吗？ Miss Zhang:Hello, this is the Admin Supervisor from XXX Company on 12thfloor.The air conditioner of our office doesn't work. Could you come tocheck?小王：好的，我们马上就到。Wang：No problem, we'll come soon．小王和维修人员立刻赶到了12楼，对该区域的中央空调系统进行了检测
3、。发现是空调过滤网堵塞，维修人员迅速对过滤网进行了清洗疏通。空调很快就运行正常了。Wang and a maintenance worker went to Miss Zhang’s office．They check theair conditioner system of this area and then found out that the filter hasbeen blocked．They cleaned the filter and the air conditioner could worksoon．小王：张小姐，进入夏季空调经常运行，长期的工作导致过滤网
4、集聚大量的灰尘，我们会定期给空调进行过滤网清洗，有需要的话可以联系我们。Wang:Miss Zhang, there are a lot of dust after long time work．We can helpto do the regular cleaning, so just let us know if you need the help．张小姐：好的，非常感谢你们！Miss Zhang：It sounds great．Thank you so much for your help．小王：不客气!Wang：You are welcome!物业管理情境英语二——休
5、闲区东侧路灯照明设施问题吴先生来到服务中心，客服助理小陈接待了他。Mr．Wu came to the Service Center．Chen，a customer service assistantreceived him．小陈：早上好，吴先生，很高兴见到您!Chen：Good morning．Mr．Wu．Glad to see you．吴先生：早上好，小陈。Mr．Wu：Good morning，Chen．小陈：请问有什么能帮你的吗?Chen：What Can I do for you?吴先生：最近和邻居聊天时，大家都提到休闲区东侧路灯照明设施的问题。休闲区是大家平时放松休闲
6、的地方，大家都喜欢下班之后在这里放松一下，如果能安装一定的照明设施，这将为住户带来很大的方便。Mr.Wu:Recently,we are talking about the problem of the road lamp on the east of the leisure area. The leisure area is a place for us to relax，and weliketocome here after our work. If thereare some road lamps，it will bring lots of convenience fo
7、r theresidents．小陈：近期我们也正打算在休闲区内安装路灯，我们已经把这一情况上报给了有关领导，待报告成功审批之后，我们马上就可以安装。Chen:We are planning to install the road lamps for leisure recently,and have reported to our leaders，after approvedwe will install them atonce．吴先生：好的，真是非常让人期待呢。我相信大家知道这个消息都会非常高兴。谢谢
