4、s postal savings banks are facing unprecedented competitivepressure, and therefore the management philosophy of the banking industryshould be changed from the traditional “product-and-service-oriented” to“client-oriented”. And how to manage and use the existing client informationhas become an
5、 urgent problem for banking industry. The client informationmanagement system of postal savings banks is a computer application whichmanages the bank’s client data and conducts data analysis in the productionenvironment of modern business. Its basic functions include establishing aunified vie
6、w of postal savings banks’ client information, providing real-timeand consistent access to client information service for the production systems ofthe head office and branches at different levels, and providing accurate andcomplete client information, which will be used as the basis for analy
7、sis, for theinformation management system of the head office and branches at differentlevels.This thesis first describes the concept of client information management,and further gives its definition in this thesis. Secondly, focusing on the c