资源描述：
《首届山东省旅游饭店行业服务技能大赛题库(客房服务员职业工种用)》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、首届山东省旅游饭店行业服务技能大赛题库（客房服务员职业工种用）一、单选题（150个）1、（B）服务是更专业和私人化的一站式酒店服务，它是集酒店前厅、客房和餐饮等部门的服务于一人的服务，代表了一种追求极致的服务精神。A、金钥匙B、贴身管家C、VIPD、大堂副理2、大堂面积应与酒店的客房间数成一定比例，约为（B）。A、0.2㎡/间-0.6㎡/间B、0.4㎡/间-0.8㎡/间C、0.6㎡/间-1㎡/间D、1㎡/间-1.2㎡/间3、OOO、VC、S/O房态分别表示（C）。A、待修房、脏房、外宿房B、请即打扫房、脏
2、房、无行李房C、待修房、净房、外宿房D、请即打扫房、净房、无行李房4.(B)服务在许多饭店中是作为一种象征服务档次的产品出现的，只向VIP客人提供。A、夜床B、小整理C、洗衣D、免费擦鞋5、（D）负责公共区域的清洁和维护。A、洗衣房B、房务中心C、客房服务员D、PA6、设备的（A）是保证设备正常运行的基础。A、日常维护B、保养C、大修D、计划维护7、发现火情时，不应该：(D)。A、用电话通知总机，并讲清着火地点和燃烧物质B、关闭所有电器、通风、排风设备C、迅速利用附近合适的消防器材控制火势theneigh
3、bouringfrequencytransmissionplanning,thesystemcanaccommodatemorethanmorethan80TVchannels,2reversechannels.Takingintoaccounttheneedsofe-commerceinthefuture,thissystemincreaseinbackhaulbandwidth,takeupto4channels.WiredTVdistributionstatisticsfollowingtable:
4、WiredTVinformationpointsdistributionschedule-medicalfloor,rehabilitationfloor,1th,floor,2nd,floorserialnumberalayertwolayerthreelayerfourlayerfivelayerundergroundalayerundergroundtwolayertotalmedicalfloor535452715475296rehabilitationfloor755442272nd,floor
5、181810461th,floor-Eastfloor1616163511th,floor-inthefloor2115125531th,Floor-Westfloor201518356total529(3)informationguideandthereleasedsystemsystemusedconcentratedcontrol,andunifiedmanagementofwaywillsoundvideosignal,andpicturesandscrollsubtitles,multimedi
6、ainformationthroughnetworktransmissiontothedisplayedTerminal,real-timetoreleasedvisitsinformation,andrehabilitationcenterimageadvertising,andmedicalcommonsense,andexpertsintroduced,healthlife,information.andcanatanytimespotspictures,news,emergencynotifica
7、tion,content,maindistributioninCenterofHall,hospitalhandledistrict,ElevatorHall,public.SystemsManagementServersecuritymanagementonthemedicalfloorroom,connecttothestreamingmediaoveranetworkcontrolterminals,controlterminalsanddisplaydevicessuchasLCDTVs,LEDs
8、creensandotherequipmentconnected,theoutputinformation,systemsupportMPEG1/2/4,WMV,AVIandothervideoformat,supportsimageformatssuchasJPG,PNG,GIF,supportDTS/AC3,MP3MPEG1/MPEG2MP3,WMAaudioformatsupportslidepresentations(
