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1、《秘书礼仪与形象设计》综合测试题(八)（Comprehensivetestquestionsofsecretaryetiquetteandimagedesign(eight)）Comprehensivetestquestionsofsecretaryetiquetteandimagedesign(eight)Amultiple-choicequestions(50%questions,no2)1,themethodofobtainingbusinesscardstodescribethecorrecthave(ABCD)A,tradi
2、ngmethod:firstdelivery,namecard;B:"alsodareddeliverywhetherweareluckyenoughtoexchangeyournamecard";C,thelawofequality:"howtocontactyou?""C,courtesyLaw:foreldersorhighdutypeople,"hopethataftermoreadvice,howtocontact?"2,theuseofbusinesscardthreedoesnotreferto(ABD)Aandbusi
3、nesscardsshouldnotbealteredcasually.NomorethantwotitlesforBandbusinesscards.C,don'tusespecialmaterialtomakebusinesscard.D,businesscarddoesnotprintmorethanonecontact.3,whoshouldhangupthephone(AC)?Acallsthecallerfirst;Bcallsthecallerfirst;C,respectfirsthangupthephone;D,do
4、notdotherequest,whofirstfinishwhohangfirst,besthangatthesametime.4,formaloccasions,tie,shirt,suitcollocationshouldpayattentionto(ADE)A,tienomorethan4colors,atleastoneofthecolorsofBandtieisthesamecolorasshirtorsuitC,whitelongsleeveshirtisthemostformalD,shortsleevedshirtc
5、annotmatchwithsuit,EtietiedWindsorcollarwithopencollarshirt5,businesscardspayattentiontothreethree,belowbelongtothethreethreecontenthas(ABD)A,businesscardresponsibilitysystemshouldhaveenterpriselogo,enterprisename,DepartmentB,businesscardtoprovidemename:name,administrat
6、iveposition,academictitle;ThethreeexchangeprincipleofCandbusinesscardisexchangerequest,handonhandandeyeacceptance.Dandbusinesscardusuallyonlyprovidethreekindsofcontactways:thedetailedaddress,postalcodeandofficetelephoneoftheenterprise.Mailbox,faxshouldbegivenasappropria
7、te,mobilephoneandotherpersonalcontactsdonotprint;6,thefollowingaretheelementsofthephoneimage(ABCD)A,callcontent:language,informationandothercontent;Bbehaviorexpression:manner,tone,attitude,actionandsoon;C,thetimingofthecall,thetimingwillaffecttheefficiencyofwork,affectt
8、herelationshipbetweenthetwosides;D,publicissues.7,duringthetelephoneconversation,thefollowingstatementiscorrec
