hnd ict 商务通讯技术outcome

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1、ConsultationPaperforCrownCateringServicesCasestudyReportforICTAssessmentTask1ModuleName:InformationandCommunicationTechnologyinBusinessModuleCode:F84W35Assessment:Task1Name:LiuLitaoClass:GTB1SCN:157052020Date:11/18TableofContents1.0Introduction22.1Decisionmakingatstrategic,tacticalandoperational22

2、.2Threetypesofinformationsystem32.3Legislationgoverningmanagementandhandingofinformation42.4Threedatacommunicationsystems52.5BenefitsforCrownCateringServices52.6Treatsandsecurityprocedures62.7Innovations73.0Conclusion74.0Reference81.0IntroductionThisreportistosolvetheproblemstheCrownCateringServic

3、esmustfaceaboutInformationandCommunicationTechnologyinBusiness(ICT)atthenewage.Themainproblemsarethatthecompanywasestablishedin2001.Andtheyhavesometroublebecauseofoutofdate.Sothisreportdescribedthefollowingpoints.Thenatureoftheinformationrequiredfordecisionmakingatstrategic,tacticalandoperationala

4、nditstypesofsystemisthefirstone.Then,legalaspectscannotbeavoided.Theoriginalkeypointisthedatacommunicationsystems.Asforsecurity,mustfocusonthethreatsandthesecurityprocedures.Finally,theproblempreviouslymentionedaboutoutofdate,isrelyoninnovationtosolve.2.1Decisionmakingatstrategic,tacticalandoperat

5、ionalThereisadiagramasfollow:Thestrategiclevelobtaintheinternalinformationaboutprofitabilityandtheexternalaboutmarkettrendstomakedecision.Theirdecisioncanaffectthewholeorganization.Inthecasestudy,theCrownCateringServices’strategiclevelobtainthatthecompany’sworkisinefficient,particularlyinregardtoi

6、tsICTsystems.Andtheyaskaconsulttothecompanytoprovidehimwithclearrecommendationsontheaction.Thetacticallevelobtaintheinternalinformationaboutvarianceanalysisandtheexternalaboutcustomersfeedback.Theydecidedthetacticstouse.Inthecase,ConnerWebsterisinthislevelasitsmanagingdirector.OnemajorprojectthatC

7、onneriscurrentlyplanningisamarketingsurveyprojectthatwillinvolvehimworkingwithanumberofkeypersonalintheMarketingDepartment.Theoperationallevelmustknowtheinformationonhourbyhourinformationupdate.Intheinternalway,t