hnd商务信息与通讯技术outcome1

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1、MengjieInfonnationandCommunicationsTechnologyinBusiness16/10/2013Part1:Identifyandevaluatetheroleofbusinessinformationindecision-making.Question1:StrategicManagementStrategicmanagementisresponsibleformakingdecisionsthataffectwholecompany.Thesedecisionsaregenerallyverycomple

2、xandunstructured.Theymakelong-termdecisions.Internal:Themarkettrends.Ifthecompanycanobservetheindex，itwillunderstandtheneedsofthecompany，soastodecideitwillproducetheproductstogainmoreprofit.External:thestaffingneeds.Ifthe∞mpanycanimproveemployeebenefits，increasetheirrewards

3、，itwillmakeemployeeshavemorepower.TacticalManagementTacticalmanagersarethemiddlemanagement.Theymakemedium-termdecisionsa忏'ectingbudgets，monitoringoperations，developingpolicies，obtainingresources.Tacticalmanagersdeveloptacticstoachievetheoverallstrategicaimsandobjectivessetb

4、ythestrategicmanager.Internal:Thebudgets.Ifthecompanyhasabudgetprocess，itwillbeabletocontrolthebudgetandcontrolthecompany'scashposition.Andtheenterprisecapitalwillbecomemoreflexible.External:Iftheenterprisehasthefixedsuppliers，itwillguaranteethequalityofenterpriseproductsan

5、dsaveoperatingtime，thusenhancestheenterprisethecompetitiveabilityandincreasemoreprofits.OperationalManagementTheoperationalmanageristhefirstlinemanagerorsupervisor.TheyareInformationandCommurucationsTechnologyinBusiness16/10/2013Mengjieresponsiblefortheday-to-dayopera甘onsof

6、thebusiness.Internal:Iftheenterprisesta仔attendancerecordeve叩day，itcanworkoutaplanforamoreperfectplanaccordingtotheinformation，sothatemployeesworkmoree仔iciently.External:Thecustomerneeds.Iftheenterp川seunderstandcustomerneeds，itsproductstoattractcustomersandincreaseincome.Sen

7、iorManagementStrategic2InformationandCommurucationsTechnologyinBusiness16/10/2013MengjieTacticalMiddleManagement2InformationandCommurucationsTechnologyinBusiness16/10/2013MengjieOperationalQuestion2:"Enterpriseresourceplanningisacross-functionalenterprisesystemdrivenbyanin

8、tegratedsuiteofso仕waremodulesthatsupportsthebasicinternalbusinessproωssesofa∞mpany