2、导游员职业倦怠影响因素模型。最后提出了从导游员自身的个体干预和旅行社的组织应对策略二个方面出发解决导游员职业倦怠的建议。本文的结论对于其他关注职业倦怠影响因素分析，也具有参考与借鉴意义。关键词：职业倦怠；导游员；影响因素；对策6AbstractThe tour guide occupation environment goes from bad to worse, which have begun to hinder China's tourist industry healthy development. In
3、 this one, tour guide occupation burnout problem is highlighted particularly, the problem of tour guide 's physical and mental health, which guides the interpersonal conflict increases, seriously hindered the tourism enterprises good development, therefore, s
4、tudy tour guide occupation burnout problems is very necessary.This article through the questionnaire survey way, puts forward the tour guide occupation burnout factors, discusses how to construct the tour guide occupation burnout factors model, analysis to ve
5、rify the tour guide occupation burnout factors model. Finally, from the guide of their own individual intervention and travel agency's organizational strategy in two aspects to solve the tour guide occupation burnout suggestion. The conclusion of this article
6、 for other related occupation burnout influencing factor analysis also has a reference and draw lessons from a meaning.Keywords:occupationburnout;tourguide;factors;countermeasures6目录摘要IAbstractII1绪论11.1研究背景11.2研究目的和意义11.3研究内容21.4研究方法22文献综述42.1导游员职业倦怠相关概念界定42.
