饭店英语基本词汇

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1、饭店英语基本词汇management经营、管理rackrate市价packagerate包价grouprate团队价cashier'sdesk兑换处check-outtime退房时间voucher证件pricelist价目表check,cheque支票sign(动)签字form表格reservation预订receptiondesk接待处houseuse酒店使用executivefloor行政楼层tip小费reservationdesk预订处luggageoffice行李房spare(形)多余的postpone(动)延期cancel(动)取消traveler’scheque旅行支票

2、pay(动)付款fill(动)填写administration管理、经营note纸币registrationdesk入宿登记处lobby大堂luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge(动)收费bill账单changemoney换钱procedure手续、程序upgrade升级informationdesk问询处luggagelabel行李标签overbooking超额订房reasonable(形)合理的cash(动)兑换keep(动)保留、保存bankd

3、raft汇票accept(动)接受procedurefee手续费fillintheform填表■电话服务operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话can'tputsomebodythrough接不通ordinarytelegram普通电话Wake-upcallservice叫醒服务Switchboard总机Areacode区号Extention分机receiver听筒cityphone城市电话telephonenumber电话号码replacethephone挂上电话Line,please.

4、请接外线。sendatelegram(cable)发电报longdistance长途电话telephonedirectory电话簿callsomebodyup打电话给某人can'thearsomebody听不见can'tgetthrough打不通inlandtelegram国内电报ordinarymail平信Theconnectionisbad.听不清。expresstelegram加快电报registeredfee挂号邮资postcard明信片■客房设备、用品escalator自动楼梯bookshelf书架cabinet橱柜switch开关curtain窗帘wastebasket

5、字纸篓nighttable床头柜hanger挂钩plug插头drawer抽屉secondfloor(英)三楼，(美)二楼cushion靠垫，垫子socket插座，插口sittingroom起居室voltage电压teatable茶几bedclothes床上用品Sheet床单Pillow枕头Laundry洗衣袋Wall墙Window窗户Mirror镜子Bathrobe浴衣Carpet地毯Blanket毛毯quilt被子mattress床垫thermos热水瓶transformer变压器餐饮用语：Alacarte零点buffet自助餐icecubes冰块draughtbeer扎啤cig

6、arette香烟menu菜单servicestation服务台、准备台toothpick牙签tablecloth桌布ashtray烟缸corkscrew开塞钻softdrinks软饮料winebasket葡萄酒篮spoon勺子knife刀plate盘bowl碗banquet宴会sideboard餐具柜roomservice客房服务tray托盘setmenu套餐todressthetable摆台setup布置pot壶glass杯chopsticks筷子abalone鲍鱼seacucumber海参mushroom蘑菇beancurd豆腐turtle甲鱼   销售英语nRepresent

7、ative代表Decision决定Modifications变动Confirm确认Objectives目标Appointment约会Attitude态度Customerrelations客户关系Product产品Promotion提升、促销活动Attractive吸引人的Feature特征、特色Competition竞争Benefits收益Profit利润Image形象Suitable合适的Responsible负责Location位置Estimate估计Agreem