心理契约对饭店员工流失的作用与影响研究

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1、义叔、心理契约对饭店员工流失的作用与影响研究中文摘要.......................……，..............................................................................……，............……l文献综述.................……，.........................................................................……，二，......

2、................……21心理契约研究综述.......................................................................................········.····‘·········……21.1概念的提出与发展...........................……，..............，·············································……21.1.1概念引入阶段

3、(20世纪60年代初一80年代末)...........................……，...……21.1.2概念发展阶段(20世纪80年代末一1994年)..…、，.，.……、、.…、.…、.，，、、、、、、、、，.、、二、二31.1.3实证研究阶段(1994年之后)................................................................……31.2心理契约的形成过程.........……，............……，............

4、.................................................……31.2.1心理契约形成的外部过程.........……，.....................................................……，二41.2.2心理契灼形成的内部过程........................................................................……41.3心理契约的内容与特点..............

5、........................................................................……51.3.1二维结构说...................................................................................................……51.3.2三维结构说...........................................................

6、.........................................……61.3.3其他相关研究.........................................................··································一61.3.4心理契约的特点..........................................................................……，.........……72员工流失问题

7、研究综述....................................··································································……82.1员工流失的基本概念................................................···············································……82.1.1员工流失的定义与分类......................

8、.……，.................................................……82.1.2员工流失率..................................................……，......................................····……92.2影响员工流失的因素..........................……，...