inventory management and customer …

《inventory management and customer …》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、INVENTORYMANAGEMENTANDCUSTOMERSATISFACTIONCASESTUDY:NZOIASUGARCOMPANYBYMWANZOEUNICE07/K/2904/EXTARESEARCHREPORTSUBMITTEDTOTHECOLLEGEOFBUSINESSANDMANAGEMENTSCIENCEINPARTIALFULFILMENTOFTHEREQUIREMENTFORTHEAWARDOFDEGREEOFBACHELOROFCOMMERCEMAKEREREUNIVERSITYSEPTEMBER201140DECLARATIONI

2、MwanzoEunice,herebydeclarethatthisresearchreportismyoriginalworkandhasneverbeensubmittedforanyotherdegreetootherinstitutionsofhigherlearningbefore.Signature………………………………Date…………………………..MWANZOEUNICE07/K/2904/EXT40DEDICATIONIdedicatethisworktomybelovedmotherMrs.Mwanzo,mybrothersAllan

3、allmyfriendslikeDuke,Miriam,James,Virginiaandotherswhocontributedtothesuccessofmyresearchwork.MayGodrichlyblessyou.40APPROVALThisistocertifythatthisresearchreportoninventorymanagementandcustomersatisfactionbyMwanzoEunicehasbeenundermysupervisionandit’sreadyforsubmission.MS:VICTORI

4、A.B.NAKKUSIGNATURE…………………………………DATE……………………………………………(SUPERVISOR)40ACKNOWLEDGEMENTIfirstpassmysinceregratitudetothealmightyGodwhokeptmestrongthroughoutthecourseandhasenabledmetocompletethisdissertationGreatthankgoestomysupervisorsMsVictoriaBNakkuforherencouragementandguidancetoward

5、swritingthisreport.SpecialthankstomydearestparentsMr.andMrs.MwanzoforthereencouragementandfinancialsupporttowardthisjourneyIwishtoappreciateeveryonewhostoodwithmespiritually,financiallyandmorallytowardstheachievementofmygoal.40TABLEOFCONTENTSDECLARATIONiDEDICATIONiiAPPROVALiiACKNO

6、WLEDGEMENTiiTABLEOFCONTENTSiiLISTOFTABLESiiABSTRACTiiCHAPTERONE:INTRODUCTION21.1BackgroundoftheStudy21.2ProblemStatement21.3PurposeoftheStudy21.4ObjectivesoftheStudy21.5ResearchQuestions21.6ScopeoftheStudy21.6.1Subjectscope21.6.2Geographicalscope21.6.3Timescope21.7Significanceofth

7、eStudy2CHAPTERTWO:LITERATUREREVIEW22.1Introduction22.1.1DefinitionofInventory22.2TypesofInventory22.2.1ProductionInventory22.2.2Finishedgoods22.2.3Supplies2402.3CostsAssociatedwithInventories22.3.1AcquisitionCosts22.3.2CarryingCosts.22.3.3CostofStockout22.4JustificationforHoldingI

8、nventory22.5InventoryControlandMa