咸宁办公楼物业管理服务规范

《咸宁办公楼物业管理服务规范》由会员上传分享，免费在线阅读，更多相关内容在应用文档-天天文库。

1、咸宁办公楼物业管理服务规范目   次前言......................................................................III1范围...................................................................12规范性引用文件..........................................................................13术语和定义........

2、...............................................13.1办公楼 officebuilding...............................................................13.2物业管理 property management.........................13.3顾客 customer.................................................13.4突发公共事件 p

3、recipitatingevent........................................................14基本要求.........................................................24.1资质要求..........................................................24.2管理机构与人力资源配置要求.....................................24.3管

4、理服务要求..................................................241咸宁办公楼物业管理服务规范目   次前言......................................................................III1范围...................................................................12规范性引用文件...............................

5、...........................................13术语和定义.......................................................13.1办公楼 officebuilding...............................................................13.2物业管理 property management.........................13.3顾客 customer...

6、..............................................13.4突发公共事件 precipitatingevent........................................................14基本要求.........................................................24.1资质要求..........................................................2

7、4.2管理机构与人力资源配置要求.....................................24.3管理服务要求..................................................2414.4基础管理服务....................................................25顾客服务.......................................................35.1接待服务...............

8、........................................35.2信报服务......................................................35.3通讯设施安装服务.................................................35.4维修资金管理