1、酒店英语面试问题1、您认为您的岗位职责有哪些？What do you think of your responsibility for this job?2、您的英语水平如何？How do you like the level of your English skill? 3、能用英语自我介绍吗？Could you introduce yourself in English?4、您是如何培训本部门员工的？How do you train the staff of your department?5、如果酒店正式录取您，您上班第一件事是做什么？If you
2、 are employ by the hotel , what will you do firstly?6、请画出西餐banquet流程图.Please illustrate the procedure of western restaurant banquet.7、您如何理解服务行业的“服务意识”？How do you comprehend the “service consciousness” of service trade?8、您是如何理解职业道德的？How do you perceive the morality of career?9、请举例您
3、在工作中遇到的几件困难，而您是如何克服的？Could you list some difficulties during your work? And how did you conquer them? 10、您对您以前的直属领导有何看法？How do you like your senior leader who led you directly before?11、您的人生观是什么？What is your philosophy?12、您对自己未来五个的计划是什么？What are the five plans for yourself in the
4、 future?13、您都用业余时间学习些什么？What are you studying in your spare time?14、你的期望待遇是什么？What kind of treatment do you expect?15、请介绍你的家庭。 Would you mind introducing your family?16、请你用英文介绍目前服务的公司。Could you introduce the company which you are serving in English?17、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？Wha
5、t could you make a contribution to our hotel if you are employed by our hotel? 18、你开始投入找工作的时间有多久了？How long have you been looking for the job?19、你是怎么知道我们招聘这个职位的呢？How do you know the message that we have this vacancy?20、除了工资，还有什么福利最吸引你？Besides the salary, what welfare attract you mo
6、stly?21、你参加过什么业余活动？What amateur activities have you ever taken part in ?进入客房的10步骤（酒店英语）Entering the Guestroom（UK STANDARD）ProceduresStep1Check the room status.检查房屋状态Step2Check for a ‘Do Not Disturb’ sign. Do not knock if a sign is on the door.检查有无‘请勿打扰’的标牌。如果有，不要敲门。Step3Announce p
7、resence. Knock firmly and say ‘Housekeeping’. Do not use a key to knock on the door.通知客人，沉稳地敲门并通报‘客房服务’。不能用钥匙敲门。Step4Wait for a response. If you do not hear an answer, knock again and repeat ‘Housekeeping’.等待答复，如果没有回答，重复步骤3。Step5Wait a second time for a response. If you still do n
