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ID:15885539
大小:36.00 KB
页数:10页
时间:2018-08-06
《酒店前台英语面试》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、酒店前台英语面试酒店前台英语面试KeySentences(重点句子)780.Whyareyouleavingyourpresentjob?你为何要离开现职呢?781.I'mdesiroustoleavemypresentemploymentsothatIcanimprovemypositionandhavemoreresponsibilities.我希望离开现职就是为了提高我的职位和获得更多的责任。782.I'dlikeyoutotellmesomeofwhatyou'vebeendoingrecently.
2、我想请你告诉我你最近一直在做什么?783.EverydayIgotoworkontimetoguaranteetheproperoperationofthefrontdesk.我每天按时上班,以保证前台工作的顺利进行。784.Weacceptbooking,tellaboutroomrates,findouthowthebillwillbepaidandhelpthegueststocheckinandcheckout.Whensomeguestswanttohavecancellations,changer
3、oomsorextendareservation,weshouldalwaysofferourhelpwithcourtesy.我们接受订房、解释房价、看顾客以什么方式结算,帮助顾客入住及结账。如果有顾客要求取消预订、换房间或延长住宿时间,我们总是给予周到服务。785.Inwhatwaydomostclientscheckout?多数顾客以什么方式结账?786.Mostclientscheckoutbycreditcard,traveller'schequesorMastercard.Ourhoteldoes
4、n'tacceptpersonalcheques.多数顾客用信用卡、旅行支票或万事达卡结账。我们不接受个人支票。787.Howdoyoudealwithareservationmix-up?你们如何处理订房出现的差错?788.Ifwearebookedsolid,Iwouldfirstofallapologizetotheclientsforthismistake.ThenI'llaskthemtorestonthechairswhileIcontactanotherhotelforthem.如果所有房间都已
5、订完,我先向顾客道歉,然后请他们坐下休息,我为他们另外联系一个宾馆。789.Whatwouldyoudoiftheguest'stotalbillexceedsthecreditlimit?如果顾客的账单超过信用卡限额怎么办?790.Iwouldaskiftheguestiswillingtopaythedifferencebycash.Ifnot,I'lltrytogetpermissionfromtheofficewhichsetthelimittoextendcreditoverthatamount.我
6、先征求顾客意见,看他是否愿意用现金支付差价。如果不愿意的话,我就和发卡机关联系,看能不能扩大限额度。791.Whyareyouinterestedinworkingwithourhotel?你为何对到我们宾馆工作感兴趣?792.Mypastworkexperienceiscloselyrelatedtothisjob.Iamconfidentofdoingthejobwell.ThereforeIamdesiroustogetthispost.我过去的经验同这份工作密切相关,我有信心把它做好。因此我很想得到这
7、一职位。793.Don'tyoulikethework?你不喜欢那份工作吗?794.Ilikedthework.However,thehotelistoosmallformetowidenmyexperience.我喜欢那份工作,但那家宾馆太小了,难以增长我的工作经验。795.Therearenotmanyforeignguestsinthehotel.AsanEng-lishmajor,I'dliketotakeamorechallengingjob.That'sthereasonwhyIwanttocom
8、ehereforajob.我们那家宾馆没有多少外国客人,作为一名英语专业的学生,我想做一些更具挑战性的工作。这就是我为什么要来此应聘的原因。796.Howlonghaveyoubeenworkingthere?你在那儿干多长时间了?797.I'vebeenworkingtheresince1996.我从1996年起就在那家宾馆工作。DialogueA(I=Interviewer主试人A=Applic
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