appendix e - cms requirement and functional …

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1、PHRC–BusinessProcessDocumentationandAnalysisPennsylvaniaHumanRelationsCommissionBusinessProcessandNewCaseManagementSystemFunctionalDescriptionVersion1.0July16,2014OA/OIT–BureauofApplicationDevelopmentandSupportPage233of233PHRC–BusinessProcessDocumentationandAnalysisOA/OIT–BureauofApplicati

2、onDevelopmentandSupportPage233of233PHRC–BusinessProcessDocumentationandAnalysisRevisionHistoryDateVer.DescriptionAuthor1/16/130.2DraftforJimKayer’sreview.J.Lobur6/7/130.3DraftbasedonJim'srevisions.Also,newdashboardfunctionalityneedstobefleshedout.J.Lobur7/29/130.4Updateddatatabledefinition

3、s,work-in-progress.J.Lobur1/28/140.5Includesrevisedcaseaudit(dashboard)report.AddedintaketreeinformationandLegalReferencesJ.Lobur7/16/141.0Inclusionofhigh-levelbusinessprocessdescriptionsfromworkgroups.Removedformalrequirements.(Replacedby"CMSFunctionalResponseTemplate"spreadsheetinprocure

4、mentpacket.)AddedreportlistinAppendixB.J.LoburTODOThistabletracksoutstandingissuesandquestionstobeaddressedbeforethisdocumentcanbecompleted.Removethisblockwhenallitemshavebeenaddressed.SectionNameDescription1.IntroductionArticulateGoalsobjectivesandCriticalSuccessFactors3.UseCasesValidateu

5、secaseswithactualliveworkflow.Needtoobserveworkers.–Inprocess.9.DatapresentationDescribeeachscreenandcross-referencewithlookuptables.Needtodetermineinformationneeds.10.DataelementsCompletelookuptableanalysisandvalidatetransactiontables.ApprovalsNameTitleSignatureDateVersionOA/OIT–BureauofA

6、pplicationDevelopmentandSupportPage233of233PHRC–BusinessProcessDocumentationandAnalysisContents1.Introduction81.1PurposeofthisDocument91.2Acronyms,Abbreviations,andEssentialVocabulary91.3GoalsandObjectives102.WorkProcesses113.High-LevelBusinessUseCaseforIntake144.InvestigationProcessDescri

7、ption175.StreamlinedInvestigationProcessBusinessUseCases195.1SystemUseCasesforInvestigation285.1.1DocketComplaint(inCMS)285.2RecordingFactswithProofGuidanceQuestions295.3UpdatingandCopyingFacts305.4ViewQuestionSummaryInformation326.ProcessUseCases(Analysis)336